Why have these "members" not been called out on here?
I agree with you about the "new Generation of Noobs" on here and the other sites. you take a 50/50 chance with a noob in a M2M sale that its going to back fire. unfortunately as you said, 80% of the business is new customers.
Ken, would a WU tutorial sticky in your forum, maybe help new members understand how it works and that its really not something to be afraid of? for example; here in Texas, you can go to any Krogers (grocery store), hand them the routing number you give them, pay with cash or debit card, and be done in a matter of minutes. It costs around $3.00 per hundred spent, or something close to that. give them the WU discount off their price and everyone is happy. I just think WU has this stigma of not being trust worthy, when it really is easy and safe...