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Brad Wiliams

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About Brad Wiliams

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    Gettin' to know the place...

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    United States

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  1. Brad Wiliams

    InTime Rep Website

    Sounds like you should reach out and contact Ryan and get him on board at the same time?
  2. Brad Wiliams

    Explorer II GMT Hand Issue

    Not sure if I may need to start a new post but had a concern over the new NOOB A2836 model Rep white Explorer II. The GMT hand is very thin and it is bent at an upwards angle and slightly canted. It's so high it looks as if it may scrape the hour hand as it passes. The clasp also has a deep gouge in the metal attachment underneath. I messaged Ryan at Intime where I purchased from and he stated the GMT hand may have been "hard set" - not sure what that means. Ryan advised they may look at it and see if that is the case but nothing can be done about the clasp. I asked if an exchange is possible and Ryan stated he could ask the factory. So I'm contemplating what to do about the GMT hand. Reading on the Forum, it seems you cannot expect perfection with RW, but I have no experience. $30 shipping to return to chance a possible repair or exchange - sounds like no guarantee for either and who knows how long the watch will take to come back. I thought of a Jeweler to repair but the cost could be as much as shipping to Ryan and I feel odd bringing a RW in. I thought maybe I could do it myself but not familiar with that. Anyone with comments or suggestions please chime in - it would be appreciated. Thank you.
  3. Brad Wiliams

    InTime Rep Website

    Received my order - a full 3 weeks......but......like I said I received it! Not sure if I may need to start a new post but had a concern over the white Explorer. The GMT hand is very thin and it is bent at an upwards angle and slightly canted. It's so high it looks as if it may scrape the hour hand as it passes. The clasp also has a deep gouge in the metal attachment underneath. I messaged Ryan and it stated the GMT hand may have been "hard set" - not sure what that means. Ryan advised they may look at it and see if that is the case but nothing can be done about the clasp. I asked if an exchange is possible and Ryan stated he could ask the factory. So I'm contemplating what to do about the GMT hand. Reading on the Forum, it seems you cannot expect perfection with RW, but I have no experience. $30 shipping to return to chance a possible repair or exchange - sounds like no guarantee for either and who knows how long the watch will take to come back. I thought of a Jeweler to repair but the cost could be as much as shipping to Ryan and I feel odd bringing a RW in. I thought maybe I could do it myself but not familiar with that. Anyone with comments or suggestions please chime in - it would be appreciated. Thank you.
  4. Brad Wiliams

    InTime Rep Website

    Received a response a day or 2 after my inquiry to InTime. They stated it is still in transit and to wait another week or 2. Yesterday I received tracking update that it is in the U.S. and should arrive by Saturday.
  5. Brad Wiliams

    InTime Rep Website

    Submitted my concern to the website as it's been 15 days - still waiting for reply. No change in the tracking still. Thanks.
  6. Brad Wiliams

    InTime Rep Website

    Yes thanks John - I think because I ordered a watch from the same region in China and it came DHL express in 4 days time with no issues for $20 I expected faster. But.............I'm holding out thinking there is good reason. I use voice to text allot via mobile and there are words that I've never heard in the English language that pop up on there and I often miss! What a hoot it is to read later....ha - grrrrrr. BTW - Thanks for the support!
  7. Brad Wiliams

    InTime Rep Website

    Today is day 12 shipping time. Website advises to contact them after 12 days of shipping if the items is not received. Unless something changes today (no new updates via tracking still) I will have to notify the website and Ryan tomorrow that I have not received it. Disappointing but remaining optimistic things still pull through.
  8. Brad Wiliams

    InTime Rep Website

    My order placed 3/16 Shipped 3/22 Tracking location 4/01 - "Left China to U.S." Moral of this story - remain patient..... Happy Easter!
  9. Brad Wiliams

    InTime Rep Website

    FYI - It appears the shipping is USPS not DHL. I know the option was on the website that forced me to have to select DHL when selecting payment, but it later provided USPS option that I also selected. I thought it was using DHL or both DHL and USPS. So apparently it overrode the forced DHL shipping option when I got to select USPS - that may explain the difference in DHL time for the other watch I ordered and USPS time being much longer. Not sure why the watch shipping DHL express was only $20 and faster and the USPS InTime was $25 and slower.
  10. Brad Wiliams

    InTime Rep Website

    Hey John, thanks for the reply I just didn't want to be updating without anyone else getting anymore from it. Everything is still on track although the process shipping to me in the U.S. is taking a long time. I ordered a watch from the same region in China on 3-26 DHL Express from and it will be here on 3-30. I paid $20 for shipping and that's only 4 days time. I paid $25 DHL for InTime and received confirmation the item was ready to ship on 3-21 and confirmed it shipped on 3-22. As far as tracking, it says is still hasn't reached the U.S. yet or an expected date (I believe the website said 7-10 days). Not sure why it takes so much longer unless it has to do with where they route it. I guess that's a down side but if it arrives here and meets the expectations then that's most important to me as the thread was more about Ryan as a TD. I'll update as things move - you know it's like waiting for Santa at Christmas, the anticipation of time never moves fast enough!
  11. Brad Wiliams

    InTime Rep Website

    I'll continue to post the status of things if anyone is still interested?
  12. Brad Wiliams

    InTime Rep Website

    I'd say things are moving along in a good direction with Ryan still. I received photos of the watches today (yay) and the time measurements. I think that's pretty awesome they send photos of the watches and then sent photos of the watches and the time measurements on the meter. One is running 5sec fast/day and the other is 10sec fast/day. I'm not familar with the standards for autos or for the A2836. Anyone know if these are good numbers? Thanks!
  13. Brad Wiliams

    InTime Rep Website

    Hi, I'm in U.S. My order just got approved by CC using the same one 4 times (my bank advised me to not use the other card because I would have to go through all the security blocks again separately for that card and it would just take longer to start over) and getting on the phone many times to get approval. It seems there are at least 2 levels of security that block and I had to move up each level every time to get approval by re ordering again and again and after one attempt was reported as having the wrong security numbers (I don't feel this was my error but...). Shanghai is considered "very high risk" when it comes to Fraud according to my banks security blocks. I'm not sure if this CC method is set up by the website to flounder as a deterrent to using CC but is an option for customer to engage interest to begin to encourage them to use WU or BC after failed attempts. And or it's simply bank security protection that flounders. Either way, if it's simply a method set up by the website for Ryan in protecting his position, I understand, and if the purchase and items are still legit and trusted then it is was it is and the end result is what matters in the trust in that. I'm still waiting to hear back from Ryan so hope to see this continue in the right direction and finding the happy ending in this, and me being a new trusted customer to support Ryan as a TD - so far so good I'd say (in spite of the hoops). I'll post to the end results - thanks!
  14. Brad Wiliams

    InTime Rep Website

    Yes thank you I appreciate that that's a very good post and insight. I even understand all that I guess I just felt the need for some protection for myself as well it's kind of a whole new culture to this I had to get aware of and learning more from now. He does does have the credit card option and that's what I've been trying to exercise this is my fourth attempt now so I guess that's another issue. Thanks again for your input I appreciate it I thought your English is actually very good I understood everything you said thank you.
  15. Brad Wiliams

    InTime Rep Website

    Well that's interesting because I'm on my fourth attempt now after checking with the bank the first one was a security issue that should have went through after confirmation and the second one but they had to raise the block and security level and then the second one got blocked because they said that the security code was put in wrong. I know I didn't enter it in incorrectly they said the merchant could have done something incorrectly with it so then I tried a third time and again it got denied. My bank said it could have been because it needed a higher security level but they already told me that the on second one. I've messaged Ryan throughout all this I haven't gotten really clear responses unfortunately maybe it's just a language thing or he's busy but they haven't been very attentive to the details of the situation and again like you said there's the offering of Bitcoin or Litecoin now. I'm going to try one more attempt with the VISA instead of the MasterCard and Ryan's always responded to me and is advised me to try it again. This will be my last attempt if it doesn't go through now, according to my bank it's all clear nothing should stop iit. I will give up as well and chalk it up to just being something bogus that there really is no credit card payment. Could be I'd hate to say, a bait and then switch you to try to do the other options which may be just for his own protection and he still comes through but I don't wish to open another account with another financial means. Perhaps there is no credit card true payment option just to help you get motivated by getting it denied. If I'm wrong then I apologize and hope that that's not the case. I read another post that someone had in the past where they said the same thing where the security code was entered incorrectly well they didn't believe they did it on their part. It would be interesting if you could also message Ryan as well he's a member on the forum, I'd be curious as to what he would say to that. Thanks for the updates let me know where you go from here because I may follow you LOL.
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