matzaman Posted December 3, 2013 Report Share Posted December 3, 2013 Hey all, I finally received my much sought out Pam 441 from puretime yesterday. Mind you the qc pics were fine. But unfortunately after open in the package the second hand isn't attached and is rolling around in the case. I have an email into PT but what good options do I have? I suppose I could send it back and risk losing it for months or forever. Can I demand a replacement before I return this one? Is it a simple fix for a watchmaker? Thanks as always. Quote Link to comment Share on other sites More sharing options...
kazin326 Posted December 3, 2013 Report Share Posted December 3, 2013 You won't get a replacement for just a loose second hand. The good news is that it's one of the easiest things to remedy. It's a 10 minute fix for a watchmaker or any hobbyist really. I would consider shipping to someone local to you before you go through the trouble of shipping back to your TD. I do fixes like that own my own so I'm not 100% sure what someone would charge you but I would find it hard to believe it would cost anymore than $25 Quote Link to comment Share on other sites More sharing options...
ogladio Posted December 3, 2013 Report Share Posted December 3, 2013 Sorry to hear!Very common issue after shipping and an easy fix for any watchmaker or the hobbyist having experience of decasing movement/dial/hands set. Quote Link to comment Share on other sites More sharing options...
PeteM Posted December 3, 2013 Report Share Posted December 3, 2013 +10000 you wouldnt expect to send that back mate and no dealer will send out a watch to replace before they recieve yours back plus they wouldnt swap yours they would just fix it and send it back to you.. You might want to research yourself in the 'How To;s' just to see how easy it is with the minimal of tools.... ie if you have a screwdriver to change a PAM strap then you have really the main tool you need..the rest you will find round the house But have a look and see what you think about trying.. you can PM me if you want me to talk you through it If not you might find a local watchsmith who will do it...or you may find a member close to you that might do it for a few bob.... you can ask around here If you send away to a watchsmith then please wait till after Xmas unless he is in the same country.. and quality of your country's postal service is decent Quote Link to comment Share on other sites More sharing options...
matzaman Posted December 3, 2013 Author Report Share Posted December 3, 2013 Thanks guys. It looks like such a daunting thing to remove the crystal. I have a local watch maker down the street who's pretty reasonable. I guess I'll just talk to him... Quote Link to comment Share on other sites More sharing options...
cc33 Posted December 4, 2013 Report Share Posted December 4, 2013 He would not remove the crystal.. He would remove the entire movement and dial and reinstall the hand that way. It's something they do everyday,, no biggie! 1 Quote Link to comment Share on other sites More sharing options...
matzaman Posted December 4, 2013 Author Report Share Posted December 4, 2013 Now I know I don't have the balls to do that! Quote Link to comment Share on other sites More sharing options...
cc33 Posted December 4, 2013 Report Share Posted December 4, 2013 I still don't so don't feel bad. Take it to your guy, go for lunch and it will be done before you finish eating, that is if he has time to do it of course. 1 Quote Link to comment Share on other sites More sharing options...
Grimlocktime Posted December 4, 2013 Report Share Posted December 4, 2013 Don't let him rip you of on the job. This is a 10 minute fix for an experienced modder, let alone a Pro watchsmith. Quote Link to comment Share on other sites More sharing options...
BMW760 Posted December 4, 2013 Report Share Posted December 4, 2013 Demand they send you a replacement ? Ugh.... 1 Quote Link to comment Share on other sites More sharing options...
PeteM Posted December 4, 2013 Report Share Posted December 4, 2013 Now I know I don't have the balls to do that! I am not trying to push into trying mate....but I would still recommend you look at the HowTos etc...so when you are dealing with watchsmiths etc you will know what is involved and time it should take and most importantly the value of the work relative to what the guy might want to charge you... and if you get into a conversation he will know you have some idea even if you wouldnt do it yourself Also if something similar happens again you will be more savy about whether it is a serious issue or not and in tun know how to deal with getting matter resolved and likely cost etc .. Quote Link to comment Share on other sites More sharing options...
matzaman Posted December 4, 2013 Author Report Share Posted December 4, 2013 @peteM, thanks for the advice. I'll poke around. I hate to be one of those guys, and I like to tinker with things like electronics but I feel like my giant clumsy paws will just mess this up. Maybe I'll get myself a used clunker and experiment... Quote Link to comment Share on other sites More sharing options...
matzaman Posted December 17, 2013 Author Report Share Posted December 17, 2013 Ok, I took it to the watch guy. He can't seem to get the case off. So I went on eBay and bought a case back wrench for 44mm Pam's. He still can't get it to work. Any ideas? Are there special wrenches I'm not aware of? Quote Link to comment Share on other sites More sharing options...
Ronin Posted December 17, 2013 Report Share Posted December 17, 2013 Have you heard from PT? I am surprised by the "this does not warrant sending back/replacing". Has the second caused any damage to the dial by sliding around for however long it bounced around in there? True- you would need to send it back first, then have the replacement either with a new dial & hand pressed on etc. Quote Link to comment Share on other sites More sharing options...
StormTooper4 Posted December 17, 2013 Report Share Posted December 17, 2013 Can you post a picture of your Wrench? I have one of these and they work a treat Quote Link to comment Share on other sites More sharing options...
matzaman Posted December 18, 2013 Author Report Share Posted December 18, 2013 Pt said to send it back if I wanted and they would repair but they also said someone local would be a better choice. Attached is the pic of the wrench. Is there a trick? Like is it reverse threaded? Quote Link to comment Share on other sites More sharing options...
madmole Posted December 18, 2013 Report Share Posted December 18, 2013 As long as that fits and grips the back that's fine, its the same one I have. It unscrews in the normal direction Remove strap, Hold watch face in one hand, place that on the back and twist gently until it clicks into place, then unscrew firmly, should not be a problem If your watch guy cant get the back off a Pam, then he isn't a watch guy Quote Link to comment Share on other sites More sharing options...
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