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Credit Card Declined for Watch Purchase


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Question

I have had a Mastercard with my bank for 29 years, and have zero balance due.  I tried buying a watch from one of the trusted vendors, who accepts Mastercard, and the transaction was declined.  I called the credit card company, and they don't see the attempt to charge my card.  The vendor wrote, and suggested that I wire transfer, with a discount.  I don't want to do that, because I'm protected by the card company, if anything goes wrong with the purchase.  They said that it must be a problem with the terminals on the receiving end.  Any suggestions from you veterans at this kind of purchase.  I'm tempted to try the card again, and if it still rejects, to just give up, and not make the purchase.

 

thanks in advance, for any help.

 

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