Rob1 Posted April 30, 2007 Report Posted April 30, 2007 I have a watch on order from Joshua. The tracking info shows that the watch left China on 14 April, but since then there has been no updates on the tracking info (either on the EMS website or the UK's ParcelForce website). Another watch I bought at the same time took four days to arrive, even though both watches were despatched from China on the same day. Should I start to worry, or is it too early to be concerned about the watch going missing in transit/being picked up by Customs?
b16a2 Posted April 30, 2007 Report Posted April 30, 2007 Don't worry about customs, it is very unlikely UK customs would have picked up on it. Give it a few more days, if it hasn't arrived mid/end of this week, write to your dealer and explain the situation.
tgchrono2 Posted April 30, 2007 Report Posted April 30, 2007 the max transit time with EMS from China to Europe is 7-8 days. Maybe is stuck in customs
montydog Posted April 30, 2007 Report Posted April 30, 2007 I have a watch on order from Joshua. The tracking info shows that the watch left China on 14 April, but since then there has been no updates on the tracking info (either on the EMS website or the UK's ParcelForce website). Another watch I bought at the same time took four days to arrive, even though both watches were despatched from China on the same day. Should I start to worry, or is it too early to be concerned about the watch going missing in transit/being picked up by Customs? Mine was despatched 28 days ago by EMS from China. I'm in UK. No watch.
Rob1 Posted April 30, 2007 Author Report Posted April 30, 2007 Mine was despatched 28 days ago by EMS from China. I'm in UK. No watch. That's bad! Have you been in touch with the dealer? How long did they say you should wait for EMS to deliver?
montydog Posted April 30, 2007 Report Posted April 30, 2007 That's bad! Have you been in touch with the dealer? How long did they say you should wait for EMS to deliver? Yes, I've been in contact with the dealer and I'm confident that the problem will be resolved. Otherwise, I'd have mentioned his/her name here and complained. I'm probably the world's most impatient person so after 3 weeks of listening for the delivery van I'm getting a bit
robc_uk Posted April 30, 2007 Report Posted April 30, 2007 Yes, I've been in contact with the dealer and I'm confident that the problem will be resolved. Otherwise, I'd have mentioned his/her name here and complained. I'm probably the world's most impatient person so after 3 weeks of listening for the delivery van I'm getting a bit It doesn't normally take that long. does it appear on Parcelforces website? If so, what does it say, If it hasn't appeared on here it's likely lost in China, ask for a replacement. If its showing as in the UK then ring Parcelforce and 'chase' it using the UL tracking number PF gives you. This usually wakes them up, but last week my watch went via Nottingham as it went in the wrong van at the airport!! If it says it is with Customs in Coventry DON'T chase it, it may, or may not reappear! Rob
Rob1 Posted April 30, 2007 Author Report Posted April 30, 2007 It doesn't normally take that long. does it appear on Parcelforces website? If so, what does it say, If it hasn't appeared on here it's likely lost in China, ask for a replacement. If its showing as in the UK then ring Parcelforce and 'chase' it using the UL tracking number PF gives you. This usually wakes them up, but last week my watch went via Nottingham as it went in the wrong van at the airport!! If it says it is with Customs in Coventry DON'T chase it, it may, or may not reappear! Rob Yes it is on the ParcelForce website, and says the same as the EMS website ("left origin country on 15 April"). I'll give ParcelForce a call if there's no sign of progress by the end of the week.
FxrAndy Posted April 30, 2007 Report Posted April 30, 2007 I am also waiting for one, posted "2007-04-16 19:41:29 City of Shanghai Despatch from Sorting Center" no sign of it since then, has there been another new year???????
elprimerozen Posted May 1, 2007 Report Posted May 1, 2007 Mine left singapore post for international delivery on 26/04/2007 and nothing so far..but its early to say something bad....we will see!
woody Posted May 3, 2007 Report Posted May 3, 2007 After seeing all those posts, I was beginning to worry for a bit, mine left China to U.S. on 4/29. And it just kept showing that it had left China, but no update since then. This morning, when I looked, it said that it was into customs. When I went to lunch, I had a slip by post office that it was in their possesion already. And I picked it up about an hour ago, so really sometimes, you could get it before any other notification on the net shows. hope that can relieve stress for some of you.
kasigi Posted May 3, 2007 Report Posted May 3, 2007 I think I've only ever had one where the tracking info actually meant anything, and the longest anything has taken was somewhere between three and four weeks. I'm naturally impatient as well so it was a real nightmare. Good luck
Stephane Posted May 3, 2007 Report Posted May 3, 2007 Do not trust these ems websites...they are so slow. Most of the dealers from CN are dropshipping (they let the factory or somebody else ship for them and never never even see the watch they sold to you). So the watch might aswell not have been shipped yet. It happened to me that I got a tracking number that wasn't even correct and I only discovered it when the watch arrived (after 20 days or so) and the site was still saying "wrong tracking number"... The dealer not even aware that the tracking number was not correct and was saying "try again in a couple of days..." over and over again. Relax...If it seized by customs you will get a letter or a call anyway. So: no call no letter means everything is fine. Cheers Stephane
montydog Posted May 3, 2007 Report Posted May 3, 2007 Do not trust these ems websites...they are so slow. Most of the dealers from CN are dropshipping (they let the factory or somebody else ship for them and never never even see the watch they sold to you). So the watch might aswell not have been shipped yet. It happened to me that I got a tracking number that wasn't even correct and I only discovered it when the watch arrived (after 20 days or so) and the site was still saying "wrong tracking number"... The dealer not even aware that the tracking number was not correct and was saying "try again in a couple of days..." over and over again. Relax...If it seized by customs you will get a letter or a call anyway. So: no call no letter means everything is fine. Cheers Stephane 35 days since posted in China and counting..........................................no EMS info since
Stephane Posted May 3, 2007 Report Posted May 3, 2007 35 days since posted in China and counting..........................................no EMS info since Hmmm, 2 weels is ok but 35 days is not at all; that is probably a dropshipping error. If it was a custom error you would already get the letter I presume. You should ask your dealer to send another one to you as the first one is unlikely to arrive unless you are living very very far away from China, like on the moon for example. Sorry
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