To me, every shipment of a rep through customs is a potential risk. What I would do is have the watch serviced. Irrespective of the dealers responsability to send you a working watch, the ROO @12 sooner or later needs proper servicing, preferably with a graphite treatment. Since it is a rather expensive rep and provided you consider it a keeper, the investment is worth it. In that process, the hands would be a no issue since they would have to be removed by the watchsmith anyway.