I'm on the other side, 8" wrist, always need to custom order mine. Beside above recommendations you can also check this options:
http://www.migliorestraps.com/,
http://www.stoneestraps.com,
http://www.strapculture.com/
Alex, can you tell us if you did get a mod involved in this matter? I can't imaging Josh doing such a noob move, knowing the consequences of it.
Good luck with your new dealer selection!
Steve got family issues back in December, he posted that he was going to be taking care of them and be back in business after CNY, but disappear for a while. Last month I heard David and Steve were finally contacted again, but I don't know if they took care of the issues with some customers, or are back in business yet.