Sorry for late reply had a lot of work to do. So thanks all for your nice and helpful answers.
Ezio is a stand up guy and it was a pleasure to deal with him from side as a seller. That the watch was working is a fact and I believe Ezio when he tells me that it's damaged now. Stuff like that could even happen with gens and for my part i never go for swiss eta since I rather save the money and use it when the watch needs a fix. So the milgauss is a nice watch and the case is in good shape aswell as the bracelet. If ezio likes to out in a gen swiss eta (new obviously) then I think it's a good decission but obviously I won't pay that much
Conclusively I will further chat with Ezio and arrange an amount I will send him to repair/replace it. I understand all the critical attitude but he's not this kind of guy and furthermore, he did not once ask for damages. I think it's just fair, since we all know how it feels when you are happily awaiting a watch and it arrives either with a flaw or doa. All of us should know that this can happen in the rep game, but nevertheless we all appreciate the nice aftersales service our great trusted dealers provide.
So thanks again and Ezio and I will sort that out in a fair way.
Btw. Shipping from UK to Denmark via royal airmail was lightning fast!
Cheers,
Sputim