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watchmark's Achievements
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sorry for my bad english. i am china guangzhou local business man. i will stop reply after this mail. in the end. i would like replace or exchange new working watch to that customer. hope everything can finsh here. regards mark
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ok. now you feelling my QC is no good. and i promiss you will do good QC. but i am not. ok. even if i do mistake on QC your rolex watch. i will take responsibility for your rolex watch. that is why i ask you send back watch for replace. and i also would like to pay 2 ways postage. but you refused . you don't want return watch to me. i understand that because you angry. but i can't understand that you ask me send another expensive watch to you for free and you refuse send broken watch back.
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i did ask you send back watch for problem part replace. i told you that i will replace new part for you. mean's if you watch band broken. then i will replace a new band for you. and i promiss you after replace . your watch will be ok. this is what i e-mail you. right ? 1. why you don't send watch back to me for replace ? 2. why you ask me send you another different new watch without you send back broken watch ? mean's ask me send total 2 watch to you. you only pay 1 watch. 3. why you say if i don't send second watch to you. you will put me off on RWG ? please advice.
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oh. i see. no wonder.
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hi KEN this is private event only for me and that one buyer who is RWG admin. NOT the problem for me with RWG admin team ! please make it clear. i just know what i said is truth here. i swear to GOD i didn't make lie here. that customer ask me send one more watch and he don't want send back broken watch back to me. this is truth. he tell me that he will put me off if i don' send one more watch to him. this is truth too. what do you think about this ? please advice the quality problem is very normal in every seller's business. if i do mistake on QC or what. i will of cause take responsibility. but even i DO QC mistake and i don't think that buyer give me fair offer. all right ? regards mark
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it's not. in the end in the e-mail. i told that admin. i will replace new watch to him after his watch received. . but he ask me re-send a another watch instead without send back broken watch. i can't accept this. so i refuse. for any problem watch. i will replace prblem part. and if the watch is due to our problem. we will replace for customer. but customer need send watch back to us first. this is our policy ! but that admin refuse return watch to me and ask me send another same price watch(not rolex if i am not remember wrong). i can't accept this. because you need send back to us first. and i will replace same watch to you. not another watch ! regards mark
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hi. if you see my all e-mail record with that admin. you will find out i always be very kindly speaking with another admin until he ask me send second watch and threaten me that if i don't send then he will make me off on RWG. this is the main point to explain why i send such angry e-mail to that admin. because i mostly abhor someone threaten me. so i don't want send second watch to him.
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hi Ken when my watch have any quality problem. first. i will ask customer what problem on the watch. then i will make good way to make customer happy. if watch broken. customer need send back broken watch to me first. then i will make replace same watch to him. but that admin don't want send back broken watch to me. and he even ask me send second same price watch for free. mean's he want two watches with only pay one watch price. if i don't send. then he will put me off on forum due to he is admin. this is not business. i think this is threaten and racketeering. i told that admin. if he can send back broken watch to me. then i will make new watch replacement to him. i will pay for two way postage. do you think this is fair or not ? regards mark
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just make one more clarify. i already become a Watch Collectors (not Apprentice collectors ) when that admin buy rolex from me. i was a Apprentice collectors . but due to my good service. RWG rise me to Watch Collectors (not Apprentice collectors ). regards mark
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one of my friend tell me i should make clarify here. because some another admin member have missunderstand to me. i want explain why i write e-mail to one of admin member with very angry. first. i am not bad seller. i always provide good service and good quality watch to my customer and of cause include admin member. normally my watch have any problem. i will ask buyer send back to me for repair or replacement. there always have a good way to resolve prlblem. i always make my customer happy. i sold a rolex eta 2671 lady watch to one of admin of RWG. he tell me he is admin of RWG. then i give him very very low price on that watch. after his mother received watch and used some times. the watch is broken due to some reason. i tell him send back for replace new part or replace a new same watch. i will do it for him as free. and i will pay two way postage. but that admin tell me he don't want send back broken watch to me. and he want me send a another different same price watch to him for compensate. i just feelling that is not fair. i try to communicate with him and find a better way to resolve this problem.but he even threaten me that if i don't send another watch to him. he will consider put me off on RWG due to i provide bad after sell service. i am very disappointed to him. then i tell him that i will not send another different watch without receive your broken watch. and i also don't want to be dealer in RWG due to i am really disappointed to RWG admin. if he want put me off on RWG . it's up to him. i am not new member on RWG. i have like RWG and put lot of my energy on RWG before. after that thing. i feelling very disappointed in my heart. that is why i never make clarify on RWG in long time and not post here any more. regards mark
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IT'S 28800bph and 21600bph movement for shanghai and dandong. only this two model movement available in market.
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just make notic here: today i already send to my buyer a swiss ETA 2836-2 movement with AR this model watch. i already show to my buyer before i sent to him. he is very very happy. even i doing sapphire glass testing and make picture to show him. i upload the new watch picture here. this is what i offer to my buyer second time with only 100USD watch as below:
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no. it's not dropship. i send watch personally. this is my mistake. i forgot check watch movement and AR. that is my mistake. i will not make same mistake later. thank you
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hi friend. I swear to GOD. i really don't know that is aisa Copy ETA 28800bph movement when i first sell to my buyer. i think i also cheat by factory. i ask my buyer go to shop open watch back case check. then we know the movement is not SWISS ETA. after that. i tell my buyer i will make refund. but my buyer is very good person. we make deal i will provide another swiss ETA movement with AR same model watch to him and he pay me 100USD only. that's all. thank you . i swear i am not purpose want chear my buyer. i am good seller. i always provide good watch with good service to all of buyer. thank you very much.
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hi friend. i will give my that buyer 390USD for 1 ASIA AUTO 28800bph and 1 swiss eta 2836-2 same watch with AR include shipping and everything else. this case only for this one buyer. thanks .