EuroTimez

Also something to note is btw... When it says 100meter or 300feet on the dial - water-resistance... it doesn't mean that it can ACTUALLY in reality go 100meters deep in the water... It basically means it been tested in an Water-pressure machine which simmulates that depht... but the watch doesn't move and neither does the water... So it is not 100% based on reality. Because when you swim and dive, you obviously move, so does the water... etc. So 30meter if it says on the water-resistance level >>> means it can get splashed and you can walk in the rain... YOU CANNOT SWIM/DIVE till 30meters DEEP THO! if it's above 50METER on the dial (rating, water-resistance) rating then you can swim with it lightly (not too deep)... 100meter you can dive etc... There is some exact reference if you google for it... Just wanted to let you know because... you mentioned your 30usd watch (cheapo) wall-mart, which is TOTALLY water-resistant (there is no watch that is totally water-resistant, that is also why they are not allowed to use WATER-PROOF (anymore) )... Hope this info helps..

Hi TexasBoy, welcome to the forums... I'm chris eurotimez, a official dealer on this forum and been in the repworld for over 6 years so I might be able to help you out. Read below... @All....Hi guys, I know I've been long gone for a long time and not being on the forum to help and contribute, but that is what I'm about to change and hope to post what I know just like in the good-ole-days. To answer your question It really depends on the watch you are ordering, some watches are "made" to be water-resistant, like the Noobmariners, some panerai's, some other Rolex watches... the Omega Planet Ocean, they are def water-resistant. When I say "made" to be water-resistant means that they have all the specs (rubbers / gaskets) in place to be water-resistant (for swimming) and often are... however each watch/rep needs to get tested individually. The reason behind it is, as some have stated above is the QC. The factories (who sell them mass) don't really care, they just want to sell, and neither the low-paid people who assemble them care, so if they misplace a gaskets (as it's all handwork assembly) then water-will-seep in. That is why there is dust in the dial at times or other problems when your watch arrives, or sometimes days, weeks, or months after. Some are really hard to QC as no-dealer (unless they become manufacturer) is involved in the process of assembly line, so that is why we movement and water-resistance etc you got to test on individual basis. I personally don't want to take responsiblity with people swimming with their watches so they have to test it themselves if they wish to swim with it. (as I can never know what they do when they swim with it -e.g forget to screw the crown in). We can test it if swimable but the risk lies ultimately with you. If you want to know more which ones are "made" for swimming then you can e-mail us, or otherwise ask the forums. There are also ALOT of watches which are Known Not to be swimmable, too many ways of water to enter in and costly to keep it out. Besides there some GEN watches costing over 10k usd that are only 30m water-resistant (meaning you can get it splashed but it's not made for swimming)... as they're for wear not a diving tool. The reason why it's not swimable is the same reason why the Rep DSSD cannot dive like it says on the dial xxxx feet, (the gen of course "can"), the reason is REPMARKERS DON'T CARE! It's not going to get them more or less profit if it can dive 100meter or 1000meters, so for people like you and me it may seem important but to the one creating them it's just a bonus. Besides of the % of their buyers (not just forum members) how many actually do swim with their reps? I personally swim and dive with my UPO (till like 10-20 meters) and it's great. Some watches you can modify to have it extra sealed. It of course also helps to have it silicon greased etc, which we do offer as a service.

Paulo, I'm sorry if but there is clearly something wrong. We didn't send you solid midlinks and we included the endlinks too, neither did you pay for 625 usd for your JUST the Euromariner... What you likely paid for is for the whole combined order Euromariner + include shipping to EU + 3x straps + discount is 625 usd! So lets get that straight first. And I always include the end-links, as I get them when I order the straps. Why would I do with 3x endlinks... As helina and Seri and Tom, states it's best to contact our return departement to have it handled if you want it handled. But if you want to continue here that is up to you, but help is offered from our support team! So what else do you want us to do? Your order was shipped from Thailand to UK then from UK to Italy, so there might have been a mix up, somehow there but I can assure you that 3 hollow straps have been ships and 3x endlinks! I am very sure as I handled your order myself and I even remember that you changed the nr's on the endlinks, which I then ordered accordingly. Nonetheless, we can go back and forth, but the solution is quite clear... You get your new straps, but you got to return what you received first, and I'll get you those 3x endlinks again. And I'll try to find out why and where it went wrong. My apologize for the inconvience caused neither I wished this for you as I know you are a good guy! Also I can make you a new bezel-insert if you wish, just make your needs know and I authorize Helina to take care of you. Again contact our support team as that is what they do... take care of you. I am sorry I couldn't hanlde your return personally as the details have gone beyond my capability of keeping track of... so that is why we have a new team in place. Thanks and I hope we can work something out for you, let us know if we can somehow make up for your time lost.

Guys, me (chris) and Neo are going to take a little break for couple of hours, close our eyes, we been for the past couple of days working overnight till 6-7am (china time) in the morning, we will be following this thread, and I also have other members of my team following this thread. If you have anything that is urgent, please e-mail to NEO at Eurotimezneo@gmail.com and we'll handle it from there within 24-48 hours guaranteed!

Dear RWG-admin, can you please approve or look into his account of my team-member "TOM" account it seems that whenever he logs in he can't see the topics etc.... and he wishes to reply as well. Username "EUROTIMEZTOM"

Hi Guys, I wanted to let you know that I feel confidant that we made the necessary changes to our internal operations... I realize we had a very rough year this 2009, as we expanded massively. I was quite a bit understaffed and I hired initially a few new people on the job (SERI and PATRICK) however this was yet not enough. Mainly our Customer Support area has been greatly changed. I'm truly sorry for not being present on the forums, I was honestly under alot of pressure and was too overwhelmed also taking some negative hits off the forum. And I didn't feel like taking them online as well. So instead I started working on internal improvements the past couple of months. And I feel I turned my weakpoints into our strongpoints. Please read our letter that we sent to your customers to have a deeper understanding of the situation... this has been posted about a week ago. And our customer support is fully operational now. Feel free to ask any questions as my new support team is here online as well... >> Dear EuroTimez Customer, >> >> >> The past few months the quality of our customer support services >> has been BELOW standard. We are very aware of this issue and >> sincerely apologize for for the inconveniences it may have caused >> you. >> >> >> The quality of customer services has "declined" due to the fact >> that most 90% email replies "were" until today solely dependent on >> Chris. >> We are in the process of re-organizing and bringing back our >> Customer Service to the high quality standards that you deserve. >> >> >> Chris has recently appointed 3 new staff members (next to Patrick & >> Seri) to take over the Main Customer Support Services, (after) >> Sales, and General Inquiry e-mails correspondence. >> We strive to achieve "quality" replies within 24 hours. >> >> >> So in Short, you should experience in less than a week a fully new >> customer experience, faster e-mail replies and support. As we get >> along it should run smoother and smoother as everybody gets fully >> worked in. >> >> >> Short introduction NEW 2009 Customer Service representatives: >> >> >> *3 new staff members* >> Neo - Head Manager of General Support & (After)Sales >> Tom - General Support & (After)Sales >> Helina - Chris personal assistant & After Sales >> >> *current staff members* >> Patrick - General Support & (After) Sales >> Seri - Head Manager of Billing Department >> >> >> For those whom haven't had an adequate reply in the past month or >> are in need of immediate assistance can e-mail directly to our New >> Head Manager Neo eurotimezneo@gmail.com >> >> >> For those who need in depht explanation behind the declined >> Customer Service of Eurotimez we've included a more personal >> clarification. >> >> >> Due to our great success we massively expanded and naturally got >> ALOT more orders to the extent that we were a bit understaffed in >> certain area's mainly Customer Support. Which we are in the process >> of having totally revamped/improved. >> It's not uncommon for us to receive 100's of e-mails daily. >> Chris, in the past, has been handling most (90%) of the e-mails and >> all associated details couldn't keep on top of the rapid expansion. >> >> >> Chris has been pre-occupied with other services of the company ; >> large amount of orders, quality controls, pictures for customer >> approvals, shipping, returns, etc. He has during the time also been >> traveling back and forth between China and Thailand, working on >> website improvements, (re)training (new)personnel, and tightened up >> the quality control. Basically Chris has been overloaded lately and >> under quite a few pressures unrelated to EuroTimez as well. >> Instead of making this into an one-man show we have divided the >> responsibilities more evenly over several departments so that we >> make EuroTimez the best Replica Webstore. >> >> >> We thank you for your support and understanding and hope you enjoy >> our renewed customer support. Give it a try! >> >> >> EuroTimez Team

Hi Guys, Thanks so much, Zapadeus, thanks we're on your orders and will update you asap. Just got back to my office on the 15th late (as noted on RWG and on my website) we'll be back on the forums tomorrow... just got little bit extra work, e-mails, orders, request and alot of Questions that needs to get done first... Will be back tomorrow full-time again, to help all you forum members... As a little update I'm in the process of developing a new QC, that will include several shots of each watch that will be bought and purchased thru us... as you can imagine this is ALOT of extra work, so have to arrange a special workflow to make it efficient... but it will be a unique service... also wish to have each watch tested for several days on other mechanical things... My website also needs updating... pffff... ok one step at a time... See you guys tomorrow.

Thanks you guys for your support, we had a major power-cut yesterday, so no aircon, no electricity and no internet for most of the day...went back to normal in the evening.... half city was effected. God it was sooo hot here... So went and stayed in the departement store most of yesterday. I will read over the past few post and answer them accordingly if there are more arising questions. I need to urgently get back to my e-mails as the inbox is filling up :-) Just a short update...

@rolexer, welcome to the forums, i must warn you it can be addicting hobby let me know if you need help getting around. @Gruva, tkx for your warm comments Thanks Deltahoe, I hope to contribute in this way for the overal community here to bring "vague" things to light. @ Alighni Thanks, anytime bro @ Mitton, our prices are and were always more expensive as you get ALOT more for in return, excellent customer service, it's usually only 10-30 usd more expensive than the biggest dealers. We verify the movements, we save you alot of time and money of shipping it back and forth, we ensure your watch comes the way it should QC, we silicon grease the rubbers, we also have more expense, and we can ship trouble-custom-free to EU. Some prices on my website needs adjustment, if you want anything that is in your opinion wrongly priced let me know... could very well be the case! The recent events is just what I cleared up, did you read the first post, that is what this whole thread is about?!? and in general recent events are less 12 pending cases, some are very minor as for example a replacement crown.... so marginally wise very low in comparison. >>> Again if our pieces failed the filter (our QC departement) can you imangine if you order from other dealers with ZERO QC, we at least try to address this lack in the repworld. Hope this answers and clarifies your question. Tkx for your Q and Hope you are well

Looks Real, the COPY 7750 don't come (yet) with the engravings on the side 7750, ETA logo, and the "25 jewels, twenty-five, swiss" engravings. It has a real working regulator, so all points to gen SWISS ETA 7750.... nice one. Excellent movements!

Hi Kieran Welcome! you made a good question! QUOTE KIERAN "What is the situation with genuine Eta movements ? There has been a lot of talk on the forums saying that they no longer are available, that clones are used etc. etc. I see on your site that they are available as an option. Can you comment on genuine Eta movements please." END QUOTE They are there, just most dealers lie or just don't know what they offer it with as the GEN ETA is much more expensive so by selling you COPY ETA instead they save at least 50-100 usd, so do the math times their selling volume, e.g 1000 watches a month x 100 usd = 100.000 usd they make by lying to you or by blaming the factory (or saying it isn't there). In the very few instances that a CLIENT actually opens their watch, and actual discovers or knows what to look for to differ from COPY / GEN ETA. So it actually statisically PAYS Off to LIE, the risk is worth the profit! I don't like this kind of business, I think long-term wise. Mostly Dealers think Quantity and Short-term wise, go quick buck.... some dealers don't even CARE sincerely about you as an unique individual, you are just another name-less client. We like to make the difference right there, not only are watches are passion, and have been.... I started out as a noob here as well, many many years ago b4 becoming a dealer.... fyi. We on the other hand open the actual CASE-BACK (no other dealer that I'm aware of does this) we offer GUARENTEED GEN ETA movement, we posted somewhere a review how to see the differences. And this is backed up by hundreds of watches that I personally inspected. The COPY Always has these pointers, and the GEN has the other pointers (differences). Alot of ETA's that I've seen are from my old-stock or from my personal collection, are still the same as the ones that come out nowadays. And the COPY are almost the same except for a few pointers... A side note, as public forums is concerned. Everybody is intitled to have an opinion, wheter true or false. So some or ALOT of self-pro-claimed "experts" like to talk about things they don't have EXPERIENCE or real working KNOWLEGDE of... usually it is hear-say, or speculations. We don't speculate about COPY ETA vs GEN ETA.... alot dealers down-play, or try to keep vague because they're simply lying/deceiving/or simply don't know or cannot guarantee what will be inside your watch.... and that is where all the confusion come from. They feed the public or key-figures who sincerely believes them and then from one goes to another. We silicon grease the rubbers as well, while we open the movement to verify if it is GEN or COPY. ---why I use the word lying, kinda bluntly here... is because usually dealer will blame factory, pass the buck...(since you forum guys can never verify this, as you have no access to the factories ---otherwise why buy from us dealers --, it's a perfect lie) but the truth is when you order from the FACTORY GEN ETA, you will GET GEN ETA... Because you pay more to the factory so they don't mind giving you real ETA, whats's the use to cheat on the hand that is feeding them?!?. They have ethics even in CHINA / ASIA, you be surprised how well organized the factories can be... I mean look at the detail of your watches. They (the factories) of course have short-comings as they have a lack of QC (and they don't care, because again QUICK-buck mentality, quanitity!), but why would they lie to a dealer and trick DEALERS? We have an understanding with the factories, we even have credit with them... so do other dealers.. Credit I mean litterly, we can order and pay till a certain ammount later to the factory, so we could be even cheating them.... but again there is an UNDERSTANDING / some sort of mutual business-trust-relationship, they aren't as uncivilized as you "western" people might think :-) I mean I'm not the biggest DEALER (yet)... there are well-known- (in)famous dealers that are 10x bigger so if I as a small dealer be able to get GEN ETA, why can't they? something to think about.... leave the conclusion up to you. Just a few insights in the "vague" repplanet....

Thank you all, it means truly alot to me. @ Antonio_montana, tks, wear it with pride. Not all orders always run according to the books, but we do our utmost best to solve any issues, when they do happen (now got Seri fully on the job for any support/returns/repairs issues) @ Mahler, Spare parts I try to get them for you forum members, it's just extremely hard when you are not fully backed up by the factory. As they try to avoid at all cost giving them to you, --really like pulling teeth--- actually specifically because they (the factories) know you are going to mod watches, from other suppliers than theirs (and therefore losing sale of actual watches), neither they or I make money on spare parts... so this is a though one.

Tkx you Bronte, let us know if there is anything and we'll be on top of it

Thanks Roo, this how must of our operations runs and should run... if I may add.

@ AMSTAFF @ S.t @ Highzoe @ Dluddy @ GioArmani @ Nikki6 @ Lanikai --- rafflemeister, will be help to your raffle section soon --- @ ArminvanBuuren @ CaraCarNJ @ Kenberg @ Elepaulo Tx so much, it does mean alot to me... Good to see you veteran members and nice to meet newer members (too) again.

@ Teebs Good and fair Questions. To clarify it even more in detail without compromising security ( as this is still a grey market ), I work with different departments. This is not an 1 man-show, like most dealers. I work with a Team, which I'm ultimately responsible for as the owner and admin of Eurotimez company. As with real-life business, I work with co-workers and team-members. Some are managers (patrick) and co-admin (seri), some are helpers(3x), some are watchmakers(2x), some are photographers (2x), I have webprogrammer, some are on the accounting and billing departement (seri) and some oversee complete operations. This means that even tho I'm responsible I have people in charge for certain area's of the business, and I trust that they do the job they get paid (well) to do. Just like in a real business, such as ehm Macdonalds you have people who fry the french fries, people who do the hamburgers, people who clean, people who does the accounting etc. They have responsiblities, the main manager cannot keep looking at every single nitty-gritty detail "all the time" otherwise he might as well do it himself. So when one fails to do their job, he needs to get it fixed asap. Even in the rep-business there are ALOT of things that need to get done, from shipping, e-mails, accounting, managing co-workers, update webstore, qc-departement. In the recent situation, I was well -- not life-treating, but nonetheless seriously Ill and things pilled-up and people got sloppy, I didn't wanted to create unnessescary panic and was hoping to get better immediately which also didn't happen (usually I'm only sick 2-4 times a year - like to keep good healthy standard). In this case the QC-departement china had quite a few faults in a row, that were big blow-its to put it bluntly... this account once again is marginally wise STILL low in comparison to our selling volume. So long-story-short, the people in charge got spoken too. My watchmaker is under tight supervision now. I had to alot of work pilled up and things got alittle messy. To answer your question, will it ever happen again? We will do all we can to prevent it from happening. However honest truth is I can't tell the future, we are working with PEOPLE not ROBOTS or computers, they can be unpredictable and inlogical sometimes. We pay our watchmaker VERY WELL fyi, and we require of him a job that should be more than do-able. We will make our QC-section even better as improving is what we are all about. You must also understand that we are dealing in a different culture an ASIAN (in particular CHINESE) society where, the mentality and standard ARE different then "most" western ways... this is hard to understand if you haven't yourself been dealing in asia or with asian people. It's totally day/night difference at times compared to western standard... I'm sure some members here can account for that, who are business owners in Asia or doing business with ASIA. Different mentality. As far as firing concerns, Patrick isn't completely aware of the whole operation, but yes there will be people laid off, but not the whole departement fyi. 2. We NEVER dropship, our team always checks, dispite lack of QC. If you can imagine, that some of our watches failed QC-checks...(meaning they failed the filter) Can you imagine other dealers problems who have "ZERO" QC (no filter). They have bigger problems then we have. At least we try to address this issue. 3. We never had any major problems with Singapore, we guarantee shipment as Patrick mentioned via EMS. 4. We are looking into ladies watches and will launch it in near future, we have quite a few other specials that we would like to launch as well... more to come

Thanks Offshore, should have done it much earlier, just felt like I had to fix things up first and I couldn't return without making sure everything was taken care of... We are here to stay, and we hope to communicate and be of positive influence here on RWG. We're back full-time ! If you don't mind I'm gonna have to shut my eyes for awhile, it's locally here 6.30 am... (haven't slept yet) Patrick my general assistant will be on stand-by for any incoming Questions... He might not be able to answer everything as he's new on the job. So if anything from me that needs to get answered please hold on... I will be back.

Thanks Astrograph and By-Tor... good to be back, missed you all. @ Astrograph, there is A whole lot more to the story, this is just the condense version :-) alot has happened in the past few months... but past is past, all is going superb now and we're headed for greater things... @ Bytor, hope to be reading your new-reviews soon again :-) been away so long.

Thanks Two-Tone, I really appriciate to be here, RWG is my home and you guys treated me so well. I hope to be of assistance to the forum and it's members the next coming months... Thanks Aligoat, let me know if you need anything, I'm sure I can help you out without your wife killing you. I always loved your custom vintage projects-posts & pics.

Thanks HikeUSA, good to see you again, I remember you, you a nice guy and I also remember you AVATAR, which haven't changed And tkx P4GTR, we are own our own SERVER

Thanks Randall, Much appreciated!

Thanks Fishgodeep, yes we taken ALOT steps and there are ALOT of differences made, most are in the background. We have a better team, Patrick and Seri, are personally trained and will answer the load of incoming e-mails and request. The webstore, which is a major upgrade, and will be better and better over time. Not all is depend on me personally now with my Team in place, so it's not just a 1-man-show. If I am unable to be there, about 90% of the business will keep running as usual! Clients can log into their store to see their ORDER-STATUS, from A-Z. Backoffice is totally redone. QC will be upgraded and reshaped (still in progress) lately in China there are some issue with watchmaker as addressed above. We will def make that better and better. @ Fishgodeep, I haven't met you before (i think) but u seem to be here for awhile already ?

thanks Vlydog! Love your new (or for me new) Avatar!

Dear Forum members, I hope you have a moment to spare to read thru this long letter in its entirety. To address any issues, negative reviews, my long absence & RETURN. Yes there were some real issues, I won't deny that, human errors, Qc issues as well. More than in our beginning months. Mainly it was my extraordinary slow replies to e-mails which made me get alot of bad publicity. In reality all dealers have problems, whether they have QC or not! Yes in the last couple of months we had more issues than in any period of time. Due to slow e-mail response in this fast past paced society which was not well received by a few clients. Which I can totally understand! Wrong Foundation After some serious personal events happened, which took my time away from my regular eurotimez-business, it disrupted our whole chain, our whole workflow was out of order. I started to realize we were based on the wrong foundation, we were taking orders manually, payment manually, e-mails manually and repetitious answering the same questions over and over, sending pictures and also uploading a simple website…. Too many manual labor. Then at the same time also, taking orders, contacting suppliers, Quality control, fixing watches, shipping and packing, managing my co-workers, stocking and inventorying and administration.... then also living and keeping a social life. Most of the above manual labor sucked up most of my time to focus on things that matter most, QC and our customer Service and Care. It took away from my ability to handle and oversee and mange my whole business which in return aloud us to have a lot of customer issues. Besides that some major challenges/unfortunate circumstances came along on a personal level, which all happened around the same time. I have now 2 other co-admins on e-mail replies and support. Our Quest for Restructuring and new Foundation/Webstore. I realized that things needed to get TOTALLY restructured from the bottom down to upkeep the high level of service and QC that we are striving to achieve. One of the foundations where all business is centered upon is a professional webstore which I didn't have at the time. So that is when I started to build this webstore from scratch, I had to build it twice as the first time the web designers basically wasted up my time (2 months) and my money, and I ended up with nothing. Anyways I didn't give up on my quest and I finally succeeded, it had cost me a lot of sweat and tears and sleepless nights. We also worked and trained more co-workers, who handle e-mail such as Patrick (general-support), Seri (co-admin), and myself for the tough questions! FACTS & FIGURES Putting everything back into reality some factual statistics. *In general we have an human-error ratio of 3-5%, last few months were about 6-10%. (human error meaning things we overlooked that we could have prevented during QC, big or small things) *Currently we have approx (less than) 12 pending cases which are in the process of being-resolved. This isn't a lot on the scale that we are selling. *We always try to handle customers’ issues as professional as possible, and we always offer some sort of compensation. (altho there are ALWAYS people, and I think most business owners here can testify.... that SOME CUSTOMERS can't or ever will be SATISFIED.... you can't SATISFY everybody!) * All cases that I'm aware of are being re-solved or else they can contact us (admin@eurotimez88.com) * Some problems issues. aren't within our control (customs seizure, shipping issue), or are over-expectations from certain customers. * Some customers even took advantage of my absence on the forum, and posted blatant lies or over-exaggerations or half-truth in my review section. There are some who damaged their own watch and want me to take care of it, and/or blame me for lack of QC. * We had some periods where our e-mail responses were extraordinary slow. A lot of "bad" publicity was mainly caused due to not responding in time which made customers quite upset and stir up the kettle. Remember, we all have issues from time to time, Most dealers who are still selling and going strong today had Issues in the past or still are having them!. I've remembered and witnessed (and I know you veteran members recall) a whole lot other dealers who in the past intentionally lied and basically deceived their clients, some even running away with the clients’ money and never returning to the forum. Some withholding their clients’ monies for months upon months. We are and never will be part of that group, we had minor issues if compared to them. Some of the dealers who have done the above (proven and found guilty....white lies) are still selling here today. We like someone said, "dropped a few balls" but are ready to move on pick up those balls and become even better than ever. My personal message to the Forum and Eurotimez Clients. Our intentions and our passion are pure and are not any different than when we started. We had a rough few months, fixed up the holes and gaps to prevent any major issue to ever happen again. I deeply and sincerely apologize to any forum-member who experienced any difficulties during the last 2-3 months. I take responsibility for any inconvenience and humbly ask your forgiveness. I also understand that we must start again from scratch to prove and convince all you forum members that we are sincere in our quest to deliver the best “service and QC” possible. To all forum members and supporters, I apologize for my absence and for not contributing in some way. I honestly felt I let you guys down and I couldn’t come back without something to “show” for. This new webstore has taken a great toll in making and preparing, it was something that needed to get done for our survival and future. Hope this clarifies my long absence and I hope to contribute again full-time on the forum as before. If there are any questions, you can state them here in this thread. I'm sad to see as well that I lost a few good friends in the process, I've read some post that shocked me and that I never expect to come out from those individuals, esp after what we've done for them on a personal level. We all got bad times, I hope to regain trust. I thank all members who stood by me thru the good and the bad times! You’ve been great to me and I hope one day to return that favor. Yours truly, Chris (eurotimez). On a side note, currently there are some QC issues that are legit and need to get addressed! Again all are being taken care of... We for the statement DO NOT DROPSHIP, ever. You can open your case-back to see our engravings. We at Eurotimez work with a TEAM. QC departement in China is being off right now, the people in charge have been spoken too, as there were some issues with lack of QC on the DSSD. Mainly the current watchmaker we were paying and using is getting very slacks and doing less than the minimum. He will get fired fyi, and we'll clean up the mess created. We have that under tight supervision right now. We will also make pics of actual watch before shipment, not only to prove that we do NOT DROPSHIP, but also so you can see what you are getting. I'm just as dissatisfied with the 5-8 orders that could have been prevented, again the current >12 cases that are pending are in REALITY not alot if compared to the volume that we are selling and satisfied customers. It pisses me off as well, quite frankly. I'm DEF not grinning and smiling at all the extra work, cost, energy, negative feedback when things don't go according to plan! If one department doesn't do their job doesn't mean that we are scammers, or liers, or that we don't clear any issues up. It's that the negative weighs more than all the postive things you do, that is life/reality. Even you do 1000 good things you mess up 1 time very very badly due to whatever, ppl will frown/look down at you. I think you all have had this experience as well Anyways we're are back and here to stay. Patrick (general-support) and Seri (eurotimez-co-admin) will be also part of the forum and we hope to contribute in any helpful/positive way possible. I would appreciate if you please let us know if we still have your support by posting it in this thread.

Ya it's bad out there, worst since a long long time, I personally (but could be wrong) it's coz of the new Obama in office policies. It doesn't really effect me, coz we don't need to buy from the local markets or the smaller dealers where they having the crackdown.... yes everybody gone in hiding and it does slow the shipping aspect but if you got the direct contacts (which we do) with most factories / suppliers it's not much of a problem... as those were always underground anyways... besides copy/china are one. They can't do one without the other, so they show some "show" and crack down on the smaller dealers... and they get fined, already 20-30 that I know of are fined considerable ammounts 2000-4000 usd (which is ALOT in china), rounded up and no more reps in the markets "for now". However the factories, such as the "noobfactory" etc pay the police. My supplier in bkk is really close with them, and she tells me they pay them off BIG TIME... not always in money... As long as copy makes money and gives job to chinese ppl it will always be, but that is just my 2 cents... it's hard to get rid of, and why?!? for the sake of western ppl/countries... (deep inside they don't really care, just pretence/politics) but I think alot of pressure is put on China in regards with USA at the moment... so they must make a show... I'm staying in Thailand btw, so they can't get to us my co-workers are local and we usually never get from the markets anyways, always get our suppliers "behind closed doors" so to speak...