Without naming a specific TD, since they are all like this. I wonder if it should be made more clear that the term 'Trusted Dealer' is somewhat a misnomer, maybe they should be reffered to as 'Dealers who are held to some form of account with regard to their actions when dealing with forum members'... or something with a little more ring to it.
recently recieved QC pics that contained a mark on the bezel of an Omega Planet Ocean, I asked if this was a scratch or something that could just be removed and was greeted with a prompt reply to the effect that it was only surface dirt. Having been down this road before I made the simple request for a picture that illustrates the removal of the flaw (it really looked like a scratch). quite some time has now passed (longer than it took to get the first QC pics) with only a "I'll work on getting a new picture." I am fairly confident that the elapsed time has been used to procure a watch that does not contain the scratched bezel.
The absence of any names or specifics means that this is simply meant to be a warning to first (or tenth) time customers. Maybe you don't just take their word for it when they assure you of something, ask for proof and it's okay to insist, they will eventually oblige in order to keep the customer happy. Remember, even if they aren't exactly trustworthy, they are held to a certain degree of account for their treatment of customers and a bad reputaion or removal from the TD list would be very bad for business.