Hello everybody, I'm a recently joined member, like everyone on here, i love watches.....
I have several replica Omegas and the latest one i have purchased was from Andrew at Trusty Watches. I bought a Ocean Planet Orange Bezel 45mm which i think looks very much like the real thing. The reason for buying? i had a look at a real Omega ocean planet and to be honest, i wasn't impressed. I honestly don't think they are worth paying £3800!! so i opt for this rep.
After i ordered the watch, i did find a few comments on line about the quality and Andrew as an individual. Some said "yea good watch, nice guy" others said he was a wrong un!!!!
It took nearly 3 weeks for my watch to turn up, and upon opening it, i find a small scratch on the bezel and the auto counter balance didn't spin 360 degrees. I contacted Andrew with my concerns and i feel as if i was palmed off a bit. He sent the quality control photos through as he does, but he obviously didn't check the counterbalance to see if it was ok. Oh by the way, it has a see through back (which i quite like)
He told me to allow the watch to "bed in' but after looking with a powerful magnifying glass, i could see a part of the counterbalance wasn't fitted properly and it was catching the lower casing so it wouldn't spin 360.
I sent him some photos (taken with my macro lens) which clearly shown the problem. I asked if i could send it back, but he instructed me to take the back off and slacken the screw holding the counterbalance, he said it was probably to tight.
As soon as i got the back off, it was obvious that the part was catching the lower casing. I managed to remove the counterbalance and with a pin head, i applied a spot of cyno glue to the gap and held it together. Once re-assembled it spins as it should do.
The reason for this post is not to complain, but rather show concern that some of these reps and their sellers don't really come with any sort of backup or guarantee. I would have been happy to post it back to him in China, but i got the feeling that he didn't want that. Lets face it, i could have damaged it taking it apart, its a risk i took, but i am quite mechanically minded.
heres a picture of the part at fault
Hope to have some good discusions
regards
Kev