Valty Posted October 14, 2013 Report Share Posted October 14, 2013 Hey guys, Short story, but I send some stuff to Phong (with very expensive Express shipping !). He have received it the 4th October according to the tracking number. I have asked him 4 times (1 time each day) if he received it the package, 3 answers from him and he never confirmed me anything... The last reply I had was the 8th October... Since that date, I don't have any message from him. I'm starting to be a bit worried, considering the stuff I sent to him (6240 case, x2 NOS P302 pushers, x1 NOS 7000 tube, x1 NOS 8000 tube) I'm not used to be painful, but this is a lot of money, and I think it's not cool to at least don't tell me "your package is received, no problem" Do anyone have some contact with him these days ? Replies will be much appreciated Thanks ! R. Link to comment Share on other sites More sharing options...
cc33 Posted October 14, 2013 Report Share Posted October 14, 2013 I spoke to him last week about sending a very similar project his way.. I will send him an email now and see if he responds Link to comment Share on other sites More sharing options...
cc33 Posted October 14, 2013 Report Share Posted October 14, 2013 He replied in minutes.. Not sure why he hasn't returned your emails but I'll ask him to. He mentioned that since he's been back he has been working til midnight everyday to catch up. Link to comment Share on other sites More sharing options...
Valty Posted October 14, 2013 Author Report Share Posted October 14, 2013 He replied in minutes.. Not sure why he hasn't returned your emails but I'll ask him to. He mentioned that since he's been back he has been working til midnight everyday to catch up. Hey A., thanks for spending some time for me, very appreciated as usual :) Very strange he answered you in minutes... I hope he didn't messed something with my package or it's contents... Should I write to him again ? BTW, I used the e-mail info@jewelryandwatch.com - maybe it's not the good one Link to comment Share on other sites More sharing options...
cc33 Posted October 14, 2013 Report Share Posted October 14, 2013 No problem, I would wait, you have the right email and I have asked him just to confirm receipt of your parcel. Let's see if he answers you, I won't send mine off (was going to in the morning) until he confirms with you. Link to comment Share on other sites More sharing options...
cc33 Posted October 14, 2013 Report Share Posted October 14, 2013 "Yes I have his package and working on that plus he has 6538 case we are engraving now all be done and be ship next week Phong" So here is the reply, I think all is good just probably forgot to email you. Link to comment Share on other sites More sharing options...
Valty Posted October 14, 2013 Author Report Share Posted October 14, 2013 "Yes I have his package and working on that plus he has 6538 case we are engraving now all be done and be ship next week Phong" So here is the reply, I think all is good just probably forgot to email you. Looks good :) thanks again !!! I am more confident about my package now But... Engraving... I don't send him the serial number... Because I also asked what kind of back case he have to choose the serial number accordingly I just asked him by e-mail what back cases he have, because I don't want him to choose my S/N Link to comment Share on other sites More sharing options...
cc33 Posted October 14, 2013 Report Share Posted October 14, 2013 Ok, well maybe check your junk mail, sometimes I lose emails there. I'm sure it will work out, he will most likely tell you the caseback can only be a 59' so choose the serial and tell him what you want it to be Link to comment Share on other sites More sharing options...
Valty Posted October 14, 2013 Author Report Share Posted October 14, 2013 I just checked my mail server (self-hosted), all the e-mail from him are OK, no trace of lost / blacklisted / rejected e-mail So I just wait for an answer to tell him my serial number. I hope he will answer me, that's very strange he is "selecting" his customers for his replies... Anyways, thanks again A., you saved my day from some unnecessary stress !!! Link to comment Share on other sites More sharing options...
cc33 Posted October 14, 2013 Report Share Posted October 14, 2013 I kind of worked him by asking if it would be ok to send my project off this week, I knew he would respond to that, once he did I replied ok thanks and by the way did you get my friends parcel, so he answered. I guess he's quick to make sure he gets new work but slow to respond to you for work he already has.. Sorry to hear that but he was gone for a month and is prob super busy catching up. Don't worry, he's a champ Link to comment Share on other sites More sharing options...
Valty Posted October 14, 2013 Author Report Share Posted October 14, 2013 You are right, I bet he have a lot of work :-) Now I know he have my parcel, I'm good ! I'll keep this thread updated once I will have an answer from him. Already prepared my S/N for III.59 Link to comment Share on other sites More sharing options...
Valty Posted October 16, 2013 Author Report Share Posted October 16, 2013 Quick update, just got an answer from Phong asking my S/N It seems he doesn't see my other messages, so I asked him again about the case backs Link to comment Share on other sites More sharing options...
Valty Posted October 23, 2013 Author Report Share Posted October 23, 2013 And final update to close this thread. Phong had difficulties to receive my e-mails. Unfortunately it was impossible to me to discover it by myself Now with another e-mail, his communication is - as always - very good. And his products very good... So no worries to have ! Thanks again A. for your great help !!! Link to comment Share on other sites More sharing options...
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