Does Southwest Airlines have a live chat option?

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Southwest Airlines offers a live chat option for customer support through their mobile app. You can access this feature by downloading or updating the Southwest app to version 11.2+ on your iOS or Android device. Once in the app, navigate to the Help Center, scroll down to "More Phone Numbers & Contact Options," and select "Live Chat." This will connect you to the Southwest Bot for 24/7 assistance. If your question requires a human representative, you can escalate to a live agent during their hours of operation. Live chat is available daily from 5:00 a.m. to 12:00 a.m. Central Time. Please note that live chat is not available on the Southwest website or mobile site; it is exclusive to the Southwest mobile app. Additionally, live chat cannot process payments or handle all travel concerns. For more complex issues or to speak with a representative outside of live chat hours, you can call Southwest Airlines customer service at +1 (888) 674-4858. This number connects you to live agents who can assist with bookings, changes, refunds, and other inquiries. Whether you choose live chat or phone support, Southwest Airlines strives to provide convenient and accessible customer service options

Yes, Southwest Airlines offers live chat support through their mobile app. Live chat is available daily from 5:00 a.m. to 12:00 a.m. Central Time. For assistance outside these hours, you can call +1 (888) 674-4858.