jman16 Posted April 17, 2009 Report Share Posted April 17, 2009 Hi Just a quick question regarding wu transfers to china.I have made a payment to china(2 day/next day) yesterday.on the tracking on wu site it says transcation on hold-contact customer service.what does this mean? are the funds waiting to be transfer or wu agent closed?this is my first wu transfer. regards jman16 Quote Link to comment Share on other sites More sharing options...
jfreeman420 Posted April 17, 2009 Report Share Posted April 17, 2009 If you made the transfer online and have never made a transfer online before, Western Union wants to speak with you on the phone before they send the funds. They will ask you some personal information to make sure you are the credit card holder and not laundering money or fndin terrorism. Just some security measures and I have done this before. Quote Link to comment Share on other sites More sharing options...
jman16 Posted April 17, 2009 Author Report Share Posted April 17, 2009 If you made the transfer online and have never made a transfer online before, Western Union wants to speak with you on the phone before they send the funds. They will ask you some personal information to make sure you are the credit card holder and not laundering money or fndin terrorism. Just some security measures and I have done this before. Hi jfreeman420 The transfer was made at a wu agent in person.May i am inpatiant and just need to wait? regards jman16 Quote Link to comment Share on other sites More sharing options...
jfreeman420 Posted April 17, 2009 Report Share Posted April 17, 2009 If it was made at an agent perhaps some info is wrong or more info is needed. Try calling cust. service. Quote Link to comment Share on other sites More sharing options...
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