Whoops, sorry RT, I misread your post. Thanks for the clarification Devedander.
Yes, sometimes outside forces clog the gears. I think the package Neil is refering to was posted around the middle of Oct EMS. Its been sitting in customs since Oct 30th. Sucks but what ya gonna do?
Should establish a madatory agreement with anyone who joins these forums..... attempt to settle any dispute with your dealer first then bring it to the forum if resolution is not reached.