took 2 weeks for luxury mall to acknowledge it.
went to the site and told joshua the transaction ID and filed a dispute on that site
2 days later, josh replies and says he processed a refund
1 day later it shows up on that website
3 days later, luxury mall guy emails me and says he has processed a refund
7 days later, i see it on my credit card
so roughly 2 weeks from acknowledgment of refund. total 1 month of dispute
update....after spending a few days emailing back and forth, they admitted to chargning my card twice. they sent me this site https://secure.rdgateway.com/cs/ which allows me to check my transactions and it stated both payments went to josh.
now contacting josh about it...
quite a big hassle.
The transaction was a week ago and it was a temporary charge. I checked today and saw that the amount was posted so I called the credit card company and they said that there was a transaction.