eurotimeztom

thankz for understanding, we all really appreciate that Paolo!!!!! what we try to do is, over expectation to our customer. this is our theme!!! we already find our weak point at the first time and then we take that opportunity to make everything stronger and more accuracy. As you can see, there are a lot of competition nowadays with the same product and same quality. But what we try to make everything unique is, we do care more about customer. It's not like, you buy and then let it go.. we will keep follow up. Does the customer happy when they receive our shipment? If not, let discuss what we can do for you...BTW, if i go wrong with some grammar, i would to apologize for now...not so good with grammar tho!!! wish u all the best Thankz a lot, again and again!! Tom

Dear ElePaolo As i have been thru all the posted. Im feel so sorry about what happen from the past. As chris mention, he used to be one man show on his own business, but PLS REMEMBER!!!!!! now the reason why we create this forum because of what????? Because we want everyone to know that we have something that gonna make and change our ET to get better in term of the customer service, that why Chris have to hire us. We have learn from our mistake, but Why we still need to talk about the past? Therefore, Chris already find some solution that he will send you another end links to you or you can send us back and let Helina and myself handle with it. It's not like you havn't recieve our shipment, and we didn't do anything or we talk somthing bad about you!!! we try our best already to find you another and another solution. I didn't ask you to stop posts email or whatever you want to do, but as i mention , im a new member of ET and responsible with all about the order and customer service. I just want you to be more a little bit reasonable. If anything that we did wrong, we all sorry about that,and we all appreciate for positively biased and polite about ET. Anything that i can help, pls let me know!!!! Thank you Tom

Hi Paolo! I also right now with Helina, so if you would like us to deal with the problems, Please return address to Thailand. We all willing to help you and what helina said lately. We already have many solution. We do have a meeting everyday for every member of team, which mean that we can be able to update all the information of each of the clients. Please believe and trust in our service. And you will see the big differnces of EUROTIMEZ88.. Thank you Tom

Thank you very much freddy333, Dulddy!! if anything that i can help, please let me know!! Tom

Hi everyone, My name is Tom, I'm a team-member of Eurotimez company, I'm gonna take care of all the orders and keep you updated about our shipments. Chris have been through all the email by himself all the time in the past, but now, we're confident to take over the customer service, and keep update and we'll check email everyday. I'm pretty positive that i can an asset of this company and the forum. As time goes by we'll make everything become more efficient!!!!! Please trust on our service, and you all will see the big improvement from eurotimez88!! Thank you Tom