Rob,
First and foremost have an amazing summer. Second, I want to publicly thank you for the unreal level of kindness, understanding, and humanity that you and Jen exhibited before, during, and after my transaction with you. It was a hard time for me and my family, and the little hick-ups that I caused during my appointment seemed so big to me, but through it all, both you and Jen were so amazing and worked so hard to put everything back in order. Your actions and words really helped me. I cant call you a friend (yet), but I can say that there are a few people in this world that I have dealt with that can approach the level of customer service. Oh, and the work you did on the watch? it has left me speechless...
So to Rob, and Jen, have an amazing summer, and as was said, rubber side down.
Best Regards,
M
oh and a shameless plug of my first ziggified masterpiece...