Stem release on the A7750 does indeed require much more force than the standard ETA movements.
It is possible that the ratchet and winding gears have become misaligned in their recesses; the winding gear can in fact fall backwards towards the dial side of the movement. Not much, but enough that the hole is no longer aligned. Once that happens, if you keep trying, you will jam the gear into place and the only solution is to take it all apart and realign it.