Merlinau

Are yes, indeed; a very good question!!! I just don't know and I don't know how I can find out. I have no watchmaking experience (obviously) and no tools with which to do any adjusting; even getting the back off. I have to say in all fairness that Andrew at TT is being very responsive to my problems and has agreed to take it back and have it resolved by the factory (whatever that means). In response to others: YES I have wound it fully manually (30 turns) and it just stopped after about 24 hours. First it was running fast, then even, and finally slow (before finally stopping) What is 'active'? I don't use a sledgehammer all day, but I move about constantly (at least my hand and arm do) and I go to the Gym most days for an hour. If it can't keep self wound in these circumstances then there must be a problem. My understanding is the self-wind rotor is activated by even a small deviation from exact horizontal (like a ball bearing on a plate). Certainly I've never had problems with Seiko auto watches I had in the past, and I had one of the first sold in the UK (in the 1960's when they sold them way cheaper than any Swiss watch, and finally wrecked the Swiss watch industry)

Please understand that TT (on their web site) specify time keeping warranties of +/- 10 secs per day for Swiss movement watches. Hence my (quite reasonably I feel) concern about time keeping outside their specified range. If this is what TT specify, is it unreasonable to hold them to their claim? Secondly, it is evident that the automatic wind mechanism is not working (why else would the watch stop without being manually rewound?) Yes I'm a newby, but please don't 'monster' me for not having the range of knowledge or experience that other members may have. I'm asking questions and seeking advice. I'm not trying to 'bad mouth' anyone and definitely not just wingeing for the sake of it. Merlinau

Hi there I'm a newby, so apologise if I don't follow all the strict conventions of your forum. However I'm wondering if I could get some advice, comment, or assistance from forum members with a problem I have. I purchased a Rolex Submariner from Trusty Time Watches a while ago. QC pix of the watch prior to dispatch etc. were provided. I paid extra to have a Swiss movement . It seems a beautiful replica as far as the case and bracelet are concerned. However, time keeping was soon an issue. Initially it was gaining about 15 second a day, and then losing about the same. I returned it under ? warranty. After quite some delay it was returned supposedly 'fixed'. Time keeping was the same; initially fast then slow and finally it stopped. It became clear that the automatic winding mechanism was not working and the time keeping variation probably associated with inconsistent spring tension on the escapement. I don't think that this should be present in a "Swiss" movement should it? Trusty Time have said to return it AGAIN for repair, but I think replacement is in order. What do members think? YES I'm a newby. YES I'm probably too trusting. YES I've probably gone about this purchase in the wrong way, but I thought Trusty Time was one of your 'approved' dealers. More importantly, what should I do now. The case and bracelet are great, but a lovely looking watch isn't much good without decent and reliable time keeping is it? Many thanks for your assistance Merlinau