I see your point. Just wish the PT reps would stop giving me answers they have no knowledge to answer in the first place. I submitted the question concerning the bracelet's fit on PT's email question box. Then I received an email with a very clear YES to the fit. Now who the HELL would go and do that without absolute knowledge? And it wasn't a case of translation issues, because the reply was written in a full sentence stating clearly that the rep bracelet would indeed fit the gen watch. I get that only Angus knows for sure, but when his employees start handing out wrong info in order to promote further sales, then Angus needs to be somewhat accountable for this BS.
Prior to this, I ended up buying a watch that was posted as IN STOCK, but turned out to be out of stock once I paid. Then they suggested another watch, which I reluctantly agreed to, only to find out a couple days later that this second option (which THEY suggested) was also out of stock. Then when I finally ask for a refund, they have the nerve to suggest a third option instead. This whole ordeal took 3 weeks to settle, ultimately resulting with a refund, and ONLY because Francis got involved.
PT is in shambles. Their operations suck. I left them and went with another TD and so far, am very happy.