Hello all from Ontario, Canada!
It is unfortunate my first post here relates to me having a problem. I have a brand new watch with an ETA 2836-2 movt which I just received Thursday night, I did the usual ceremony I do every-time I get a watch, fit the band, set the time, etc., no problems. Then the next day as I was sitting at my desk feeling pretty good about the nice new piece I am wearing I decided to give it a little wind. I unscrewed the crown started pulling it outward and then surprise! the whole stem came clean out of the watch! ahhhhhhhhhhh the worst feeling ever.
I apologize in advance if my watch terminology is not the best but I am still going to give a crack describing at the situation: the good news is that the stem is not snapped or broken, I think the problem is that the keyless works is just not catching and engaging. When I push it in I hear clicking but when I turn the crown nothing really catches
I understand from doing a bit of reading this is not the most complicated problem in the world but more so a complete pain. My question is can someone recommend me a rep safe watchmaker in Toronto? I would go at this problem like I did with my 7750 but frankly I dont have the tools to tackle this one. I cant even get in the back thanks to the brutal rolex caseback. I also understand with this movt that you have to pull the hands etc. off to actually get at the keyless works and I am not so experienced. I dont really feel all that comfortable working on this pretty expensive watch.
Anyway, that is my unfortunate situation, and I am looking to hear your thoughts.
Thanks!