BigEd781

No, it was seized, the email said as much.

I wouldn't expect professionalism in this hobby. You may find out from time to time, but expecting it is just asking to be disappointed.

Bump.

Didn't even see this and I can no longer edit. I would appreciate the names of the shops. It's not so much an issue of money as it is one of simply not trusting the dealer to do a good job. In my mind it makes no sense to think that he will do the right thing this time when he sent me this lemon to begin with.

Well, I didn't go in thinking he would pay for return shipping, but any _reputable_ business would, so I had some hope. I can accept that this is just how it goes when dealing with reps, but the fact remains that I don't want to ship it back, so I'm really just looking for a repair. I have found a couple of resources for the bezel repair thanks to some googling and help from people on this forum. If it were just that I would probably try it, but the watch does not work due to the stem issue. I can't get it to latch, so I can't set the time. I don't feel comfortable attempting that repair. I'd rather just pay someone who knows what they're doing to do it right. Yeah, I've learned my lesson on BP's.

So, long story short, my first rep purchase didn't go so well. My BP Sub Hulk is a lemon. Bezel has a ton of play in the _vertical_ direction, one of the SEL's is bent (was visible in QC pics, so partly my fault), and the damn winding stem came out as soon as I tried to set the time. Not pleased. Anyway, the "trusted dealer" refuses to give me a refund. He has offered to repair it for me, but in my opinion it makes no sense to expect him to repair the watch when he sent it in this condition in the first place. I don't believe that all of this happened in transit, plus, he won't even pay for return shipping. I realize I didn't buy something from Amazon here, and he seems like a nice enough guys, but talking to him is like talking to a wall and I'm just not going to ship it back to China. So, I would like to have the watch fixed. I have talked to all of the repair shops I could find in and around SD and none of them will touch it. I would be fine with sending it to someone in the CONUS who has a history of performing these sorts of repairs on the forum, but I haven't been able to find anyone still taking work. If you guys no of an option I would be very grateful as I don't want to screw up my watch further trying to fix it myself.

Just thought I should add some resolution to this for anyone who may stumble upon this thread in the future. I went the WU route with toro. Everything went smoothly and I received my watch about a week later. Watch is beautiful, no problems at all. So thanks to toro and everyone else here.

Thank you both very much, that's a huge help. Weekend project fun time.

Sorry, but one more question. So I called four watch repair shops (mom & pop) and none of them will service a rep, flat out refused. I gave them the whole spiel about it being sentimental, wouldn't hold them responsible for any damage, yada yada yada, but they all seem very afraid of losing their agreements with the manufacturers. Anyway, as I have had little luck finding someone in the CONUS to do the job, I would feel more comfortable performing surgery myself if I knew the cause of the problem. If I understand what may be causing this I will at least know what to look for and how to fix it. Also, just to be clear, when I say that the bezel is loose I don't mean that it is loose in the rotational axis. It is loose in the space between it and the midcase, as well as side to side. I think you understood that already, but I want to make sure. Thanks for any help you can offer.

Yeah, it's not the gap that bothers so much as it is the bezel having so much play. I can even move it side to side. That said, I picked up some tools prior to getting my first order as I expected to be rolling up my sleeves on some of these.

Ok, well, may be time to learn something new. I wanted to change the insert anyway, so good practice.

So I got my BP sub-c (c... not really, but meh) and I noticed something that I didn't in the QC pics. I found a gap on one side of the bezel. So I tried to push on it a bit and realized that I could push it down quite easily. I can't make it stick though, so if I push one side down the other lifts up slightly. I'm not used to being able to push the bezel down at all as this is my first rep. I haven't contacted the dealer yet because I am inexperienced and don't know exactly what to expect. So, I'm looking for an opinion from someone here who knows more than I. I would rather not send the watch back even if it came to that, so any ideas on how to fix it would be appreciated as well. Thanks in advance.

I actually called the CC company yesterday to fill them in when I still thought I would be able to use it. The WU rep could not give me a definitive reason, but the way in which she worded it made it sound like the problem was a combination of two things (and she did specifically say that *WU* could not authorize the transaction). 1. I had never used the card for a WU transaction before, and 2. I was sending money to China. I think it's more the latter than the former as the first on its own would be a real catch 22. Anyway, I wired cash to Toro. I'm not overly concerned.