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Winding Rotor Noise... Gears Grinding. Help please?! Asian 23J


garethsm

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Hi all!

 

I just received a IWC Big Pilot 5019 Miramar from Joshua and I love this watch. It looks great!

 

However, the automatic winding rotor makes a clicking, grinding noise with every movement. It sounds like a manual wind (amplified by the big case), except it happens every time I move my arm!

 

I have plenty of other automatics and am used to the whir of a winding rotor, but have never heard this gear clicking before.

 

And I've tried searching the forums and online for a solution but it most of the noise complaints are of the whirring or rattling kind.

 

It's a little hard to describe, so I've attached a couple of videos to show what I'm talking about. As you will be able to hear, it is so loud even when moved gently, that the watch is basically unwearable right now.

 

Any advice anyone can offer would be greatly appreciated... Thanks in advance!

 

PS I asked Joshua about this, and sent him a video: he said it was normal noise and just louder because of the big case... but none of my other Autos have ever done it, so there must be a way to at least improve it!

IMG_4507.MOV.mov

IMG_4516.MOV.mov

Edited by garethsm
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