andresmuro Posted December 13, 2006 Report Share Posted December 13, 2006 This is funny. I am expecting a package from EMS from china that Josh is sending. I put the tracking number in the USPS system and it is already tracking. It is not yet tracking in the EMS website. BTW, I am inserting an ad here. Josh is great. He is polite. He always responds to messages within 24 hours explaining what is the stuatus of a purchase, repair, or whatever else. This is not just when he is trying to make a sale. Andres Quote Link to comment Share on other sites More sharing options...
Bansenshukai Posted December 13, 2006 Report Share Posted December 13, 2006 The EMS site sometimes have a few glitches. For instance, your tracking number might come up with the information on your package and then, the next day, it'll say that no information is available. But, the package is still rolling - it's just a software issue. Joshua is a dealer that stands by his products. I just sent him three watches that malfunctioned since I bought them - a rare occurence with his watches - and he has received them and has his people working on them. Now that's service! Another thing he does that many other dealers don't do is that he does not allow his ego to run away with him. I have not seen him insulting - even while defensive - customers on this forum. I have seen him remain cordial while most would let it get to them. To me this means that he is a dealer that can separate business from personal and shows him as a more stable bloke. I'll always buy from him. Quote Link to comment Share on other sites More sharing options...
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