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How to package watch for returning it to dealer for repair


krim

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Hi guys I have to send a couple of my watches back to my dealer (excellent dealer will fix the defects for free what more can you ask) for repair. What would be the best way to package them? One of the watches is a Panerai with rubber strap. Should I remove the strap and put them in two different packets? What should I put around the watch to stop it getting damaged (the glass has already cracked which is why it is going back). The other is a Piaget upstream, should I remove the bracelet so it doesn't get squashed in transit or is there a better way?

Thanks in advance.

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Just a thought.. but a lot of the dealer disputes on the boards here seem to start with a broken watch being returned to the dealer for repair which then goes missing in transit etc.

If you are able to, I suggest having the watch repaired locally, or having the dealer send parts for repair.

Personally I would never risk two more sets of customs to send a watch back unless I'd completely exhausted all other possibilities

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That's a fair point Logan, the last 2 watches I bought had defects but I was so scared of sending them back that I haven't bothered with them, but this is a cracked screen, is it something he can send me and I can send it off to our watch repairer in the UK on the forum and get it sorted in this manner or is it something htat will have to go back tot he dealer?

Just a thought.. but a lot of the dealer disputes on the boards here seem to start with a broken watch being returned to the dealer for repair which then goes missing in transit etc.

If you are able to, I suggest having the watch repaired locally, or having the dealer send parts for repair.

Personally I would never risk two more sets of customs to send a watch back unless I'd completely exhausted all other possibilities

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