apollo22 Posted September 11, 2008 Report Share Posted September 11, 2008 Hi everyone, need some help here. I had to send a DOA watch back to China, and is now held by the Chinese customs who had contacted the dealer to pay Customs fee for clearance, and I had been asked by the dealer to settle the fees payable. Can anyone tell me who pays? me or the dealer? Quote Link to comment Share on other sites More sharing options...
Toadtorrent Posted September 11, 2008 Report Share Posted September 11, 2008 Hi everyone, need some help here. I had to send a DOA watch back to China, and is now held by the Chinese customs who had contacted the dealer to pay Customs fee for clearance, and I had been asked by the dealer to settle the fees payable. Can anyone tell me who pays? me or the dealer? Generally...the buyer pays all shipping fees back. I've never heard of customs fees having to be paid in China. When you returned the watch DOA, did you receive instructions from the dealer outlining specifically the address and what to put on the customs label? Did you follow the instructions exactly or did you puto on the label something like "replica watch warranty return?". Obviously, if you did anything OTHER THAN labelling exactly how the dealer requested, you should have to pay with no argument. If you followed specific instructions and still got caught by CH customs...you're unfortunately stuck. This is the joy of the rep game unfortunately. If you want your watch...you gotta pay the price. How much are the fees?? Do you pay directly to Chinese customs?? Shipping BACK to you is generally covered by the vendor. It may not be shipped by EMS (faster service)...but the dealer will cover shipping. Quote Link to comment Share on other sites More sharing options...
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