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omegaunit

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Posts posted by omegaunit

  1. You already know the answer to this, don't be a d*ck. They are basically telling you "hey, we did the best we can do, sent you pics of us testing the watch out" etc. and offered to remedy the issue. Truth is you can't and this could have happened to any watch even a genuine omega. You are dealing with replicas so are you so surprised that this could possibly happen? What more do you really want exactly?

    Not sure how many rep watches you have bought, I have bought many. Never had an issue with the date change stalling the movement. Most issues were with loose hands or crappy bracelets. Many of the watches were bought before they had these QC pics. The QC pics are a good thing but not when they try to blame the courier and absolve themselves of liability.

    Quote from the dealer

    "As we also send calibration photos of watch, any DOA (Dead on Arrival) issues should be mostly the courier service handling and not us. If there are such DOA issues, we will require you to send back the item for exchange or repair by the factory (Delivery charges to be borne by the customer)."

    Anyway some people like throwing money away on return shipping, I am not one of them.

    This "Trusted dealer" has lost my business.

  2. I recently bought an 42mm Omega Planet Ocean for a friend of mine from one of the top dealers we have here.

    Went through the whole process of QC pics and approving them and had it shipped.

    As always the watch was well packed and protected. Gave it a quick once over, eveything look fine.

    Soon after I gave the watch to my friend he calls me to complain that the watch has stopped.

    Turns out that when the watch is about to change the date just before midnight it stops.

    Anyway, I let the Dealer know about the issue and this is what the respone was:

    "We did send the QC pics of calibration before shipment. If its not ok, please send it back to get it checked and serviced."

    I don't see how a QC pic is going to show that the date change works properly.

    Maybe someone can enlighten me.

  3. You guys are all pussies. Hartdoc had far more patience than needed, and he's gone out of his way not to name the dealer. After 40 emails and two months?? You call that customer service? Why do you guys insist on protecting these guys at all costs? If a dealer is f__king up like that, I'd like to know about it asap so I don't send any more money his way. If you are gonna make a claim, make sure you've got all your ducks in a row, but don't be afraid to let us know about it. Everybody else, grow a pair ;)

    Well said!

    I never had to go all the way with the PP claim, it helped speed things up though.

    I hate to do it but after weeks go by and nothing gets resolved.....

  4. I really enjoy reading about how well a watch is packaged and that the damage was the shippers fault.

    "It was perfect when we shipped it " Too many excuses from certain TDs around here. I never spent my own money to send a watch back.

    If the watch needed repairs from bad workmanship the TD would help cover the cost.

    After buying reps from most of the TD around here you find out very quickly which ones will take care of you with minimal hassle.

  5. Got in my Clark 25-116 crystals so stuck one on this morning. I decreased the height about .050" since the construction is not gen-like and it basically sits in a groove in the top of the rehaut. I then epoxied the crystal into the groove. I might could have took off a bit more but since it's glued in I'm gonna live with it. The date mag is very nice and I can actually read it!

    Here's a couple follow-up shots.

    pepsi 1.JPG

    pepsi 2.JPG

    pepsi 3.JPG

    Nice job!

    I had to shave .030" from the crystal and another .035" from the case.

    I used silicon to glue mine in.

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