Here is my newbie experience:
I found RGW and was really glad, as I had been searching a good rep site and found many but could not trust any of them w/o seeing actual reviews and most reviews sites are owned by those same websites.
I did research for about a month and asked the members a few questions and they really helped. I made my first purchase from Andrew and the experience was great, watch was very high quality. I did get the wrong band, as I had ordered the brown and received the black but I didn't complaint because I like it as well. Then I got some cufflinks from Trevor and was also a great experience, fast shipping, great service.
I've now fallen in love with the white face Tourbullion so here I go again with some more research to see who has the best samples.