I'm not really promoting exactwatches.com at all. I am trying to decide if this is junk. In fact as i said in my post, I love King, and have been one of her customers for a while now, so if i am anyone at all I am king, with suddenly awesome english! No I am just a guy that was doubtful of exactwatches. I even tried canceling my order but oddly enough i couldn't do that. There is a huge difference between exact and king or silix (whom i have used in the past as well). I didn't even get into the customer support in my post. Customer support was non existent. I tried calling the number on their website to try to cancel my order but no matter what time i called I never got an answer. So finally i replied to the confirmation email telling them i wanted to cancel, and that i put a disputed charge on my card. Here is the whole correspondence.
> On Feb 26, 2009, at 1:23 AM, Customer support Exquisite Store
> <exq1support@gmail.com> wrote:
Dear Ricardo D Flores
>
> Thank you for your purchase of Code: RX333 - Desc: Rolex Sports Models
> - Submariner Full 18k Gold - Full 18K Gold Blue Dial Blue Bezel Men -
> Qty: 1
> Code: XBV003 - Desc: Bvlgari - Assioma Chronograph - Bvlgari Assioma
> Chronograph With White Dial Men - Qty: 1
> ...
>
> We have successfully processed your order.
>
> We hope you enjoy the items that you have purchased.
>
> We deeply appreciate your business and hope to hear from you soon.
>
> Your order ID is: EX31371
>
> Total Charges: 179.25
>
> Statement on your credit card would appear as GREATESTREPLICA
>
> If you have any questions regarding your order, please do not hesitate
> to reply me with questions, such that we may be able to resolve any
> issues as swiftly as possible.
>
> Your item(s) will be shipped and you should expect them within 8 - 10
> business days.
>
> Thank you and best regards!
>
> Customer Support"
> ----- Original Message ----- From: "Rick Flores" <rdflores@ymail.com>
> To: "Customer support Exquisite Store" <exq1support@gmail.com>
> Sent: Thursday, February 26, 2009 6:01 PM
> Subject: Re: Your EX31371 Order
>
>
> Yeah is there any tracking information I can have?
>
> -Rick
> On Mar 2, 2009, at 3:20 AM, "Customer Support, Exact"
> <exactwatchez@gmail.com> wrote:
>
> Hi,
>
> Thanks for your e-mail.
>
> Your order has been successfully processed and shipped to:
>
> Ricardo D Flores
> United States
>
>
> Please allow approximately 8-12 working days for delivery.
>
> However, as shipment is via registered air mail (to avoid customs), there
> is no tracking number per se, but there is delivery confirmation, so you
> can rest assured that delivery is both safe and secure.
>
> Please do let me know upon receipt, and thanks for your kind patience in
> the meantime,
>
> Best regards,
>
> Jeff
>
> Customer Support
From: "Rick Flores" <rdflores@ymail.com>
To: "Customer Support, Exact" <exactwatchez@gmail.com>
Sent: Wednesday, March 04, 2009 6:46 AM
Subject: Re: Your EX31371 Order
> I actually would like to cancel my order. Your reputation is very very
> poor and would like to cancel. I put in a disputed charge on my card and
> would like you to reverse the charges.
>
> Thank you
> -Rick
>
Hi,
Thanks for your email and inquiry. Please call your card company to remove
the dispute IMMEDIATELY.
Your item was tracked to be delivered -
Label/Receipt Number: EE06 1315 065C N
Status: Delivered
Your item was delivered at 10:46 AM on March 6, 2009 in
SPOKANE, WA 99223. The item was signed for by R FLORES.
Please confirm receipt, and please do not hesitate to email me if you have
any questions.
Best regards,
Jeff
Customer Support
I am not with exactwatches and i am not trying to persuade you to buy from exactwatches, I am just telling you of my experience with them. LET ME BE CLEAR! I will never buy from them again! and I would strongly suggest other people to take my experience with them to heart before they order from him. There are lots of reputable dealers on this website and i KNEW i was dealing with someone not so reputable. I was just curious of the quality and for 75 bucks, hell i thought it was a good deal. Please tell me what you think about the Replica? I am really curious about it and would honestly appreciate some insight into that!
Thanks so much for your feedback. I am not trying to diss what anyone said. I can understand how it feels to try to be scammed. But notice i am not trying to get you to deal with Exact, i am just letting the world know of MY experience. Which i will never again repeat!!!
Looking forward to more criticism,
-Ricardo