Jmabshir

Pretty sure they were cross threaded from the factory. I was simply backing them out one came out nice and smooth the other required a bit more torque and snap, bastard broke. Couldn't believe it, so no I didn't use a hammer lol

Andrew from trusty was pretty prompt on his response, wants me to send it back, but I'm thinking it'll probably cost the same as having it repaired locally. Any ideas on cost?

I was thinking this as well, Andrew from Trusty was extremely prompt in a response which he ask for it back, but like you said seems pretty basic to send around the world again. Is it going to be an issue that some of the threads are still broken off in the lug? Not sure how one would extract something this small but I'm sure theres a way. im in Virginia BTW Jason

Got my first rep watch a PAM111m noob from Trusty today, looked great!!! Only problem is when I was switching out the strap one of the pins broke with some of the threads remaining in the case!!!! The other pin came out with little to no force and went in smoothly, the lower lug however was significantly harder.. Not even 24 hours and the watch is in not wearable, anyone have any advice on how to fix this as well as where I can get a new pin? First I think the threads have to be extracted and probably chased thinking that it was crossed threaded from the factory This is starting to be a bit depressing Thanks for you help. Jason

Got my first rep watch fron Trusty today, looked great!!! Only problem is when I was switching out the strap one of the pins broke with some of the threads remaining in the case!!!! The other pin came out with little to no force and went in smoothly, the lower lug however was significantly harder.. Not even 24 hours and the watch is in not wearable, anyone have any advice on how to fix this as well as where I can get a new pin? First I think the threads have to be extracted and probably chased thinking that it was crossed threaded from the factory This is starting to be a bit depressing Thanks for you help. Jason

You guys got me hooked... Went yesterday to a authorized Panarai dealer to make sure this guy would look good on my skinny wrists, it did IMO, honestly can't imagine spending $6k on a watch, anyhow got home and ordered a noob 111M and an extra band from Trusty! I must admit I'm a bit gun shy on ordering something like this online, but from all the reviews Andrew sounds like a good guy. Hope it comes fast... Can't wait ... Thanks for the great forum Jason