kevinmogee

Hello, I have a B&R with a DG2813 movement which was purchased about 4 years ago from Trusty Time. The movement has been less than reliable recently and just stopped working last week. I'm looking to have the movement replaced with something more reliable. Is there someone in the forums who is able to do this work? I've attached two images of the movement. Thank you in advance for any help provided. Kevin Mogee

Hey, just wanted to let everyone know that I heard back from Andrew at Your Trusty Time, and he sent me instructions on how to return my watch and he's going to have it fixed for me. I said it before and I'll say it again, this forum is awesome and the 'Trusted Dealers' are great! I'll update again when I get the repaired watch back, but for now I am one happy customer of Your Trusty Time. Thanks Andrew! Kevin

Thanks for the info atomic_doug. I would really like to try this fix myself, but obviously am afraid of ruining the watch. I assume a hand puller is exactly what it says, it pulls the hands off the watch (I always wondered how this was accomplished). I assume it will also pull off the seconds hand, but if I get a Swiss Unitas movement, will I have to worry about getting one that supports a sub-second hand? I really appreciate the help. I have contacted Your Trusty Time to see if there is anything they can offer me to fix it, but I understand that this unfortunate incident is the nature of dealing with a 'rep' model watch. I'll keep my fingers crossed and I'll let the group know what the outcome is. Thanks everyone for your responses. Kevin

Thanks everyone for the responses. I had a feeling that 'return the watch' was going to be the general answer. I really do like the watch, and would hate to not wear it. Anyone have any luck returning a watch to Your Trusty Time? Hoping for a hassle-free process. Any suggestions? This is only my second rep watch, and the first one worked perfectly. Also, atomic_doug, where would I get an ETA-made Unitas movement? And how difficult would it be to replace? Is that something that I could do myself? Thanks again, Kevin

I have a PAM 247 Ferretti (http://www.yourtrustytime.com/index.php?main_page=product_info&cPath=37_49&products_id=9058&zenid=10d83ee1989441bb52a85485f1ff7532) and I can't figure out what the problem is. Let me try to explain. If I wind the watch and set it down on my desk it runs perfectly, almost to the minute for hours and hours. Never misses a beat. Doesn't matter it it's flat on it's back, on it's glass, or laying on its side, it keeps near perfect time. The problem only occurs when I actually wear the watch. If I put it on and just move around in a normal fashion, the watch loses at least one minute during a five minute interval (and that's on a good day). Most of the time the watch seems to slow down to the point of it being at least 20-30 minutes behind after only an hour of wearing it. I am constantly resetting the time and hoping that it will somehow correct itself, but it's been three weeks now and it's not getting any better. I love the watch and Trusty Time was great do deal with, but I'm at a loss as to what to do. Any help or suggestions would be most appreciated. Thanks in advance for your time. Kevin Mogee