clintharris

Here is my personal experience with iParadisiac.co. I bought a watch from them. They were good about delivering it on time and kept me informed during the entire process. Where they fell short, when I opened the box and saw the watch. It has a missing 12 O'clock tick mark, it had actually come loose during the shipment. I contact them immediately, sent them a photo. Their response was, I would need to pay to have it shipped back so they could replace it. I thought maybe a jewler could fix it for $50 or so, so I asked if this would be an option. They replied they would be willing to give me a $30 credit on the next watch I bought from them. Considering it was a $265 watch... I'm a bit [censored] at them. Their customer service sucks... any company from China would suck. You get what you pay for.