My rock scientist move of the year! Got my new Tag Heuer Carrera Calibre 16 Chronograph in yesterday. I was so excited since it was my first rep. Opened it and it looked beautiful. The bracelet appears to be flawless and the finish of the watch is spot on. The crystal looks brilliant. The face of the watch is gorgeous. Then I notice the Tag emblem that rests just above the day/date is missing and floating around inside the watch. Also I see a small piece of plastic sticking out between 5 and 6 o'clock. So of course I start thinking about sending it back for warranty repair and the time it would take to get it back, so inevitably, the extremely impatient man that I am, I decide since I'm fairly mechanically inclined that I would give it a go and fix it myself. How difficult could it be right!? Mind you - it's not a money issue and I figured if everything goes wrong, I will get another one.
Well everything went wrong!!! I broke the crown stem, couldn't set the emblem perfectly so the minute hand kept running into it and put a small scratch on the face.
I emailed the dealer who was very nice and helpful. The dealer offered me a replacement crown/pin and face at a good price but said I will have to have a watchsmith set the new face and movement. I also asked for a whole new movement, face and crown quote but he said I was better off buying a whole new watch.
So with great humility, I ask any other suggestions for me? In none are reasonable, I will just buy another one.
Thank you,
Signed Dumb [censored]!!