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Hi fellow members. I hope you can give some advise regarding an unfulfilled order from a respectable dealer who adverstises on the forum. About three months ago I ordered a Brgeuet Aeronavale type XX from this dealer. I paid in excess of $ 300 including EMS postage. I asked the watch be sent EMS so as to expdite delivery. Since the seller charged my credit card, around JUly 15, I have been waiting for the watch. When after two weeks the parcel did not arrive I contacted Nikki (Precioustime customer support) asking him if there was a problem with the shipment. He admitted, the watch had not been sent vi EMS, butby Registered Mail. So I asked him for the postal number, so as to track the parcel. He gave me a number starting with JR and .. ending with GB which told me the watch must have been on its way by Royal Mail. I tracked the number given to me and I found the parcel had been delivered in England. I contacted Nikki again and he excused himself saying the number he had given me corresponded to another delivery. So he gave me a new JR number, which showed the parcel was in trasit. I waited for another two weeks to no avail. Finally, after about month's wait, the number is reprted as non existent in the local postal service data base. So, I assume the watch was stolen while in transit. I explained this to Nikki at Customer Support, asking him what he would do about it. The answer I received shocked me. He suggested I should send additional $ 190 to cover half of the replacement watch cost, which he would refund if the lost item is ventually deliverd and if I returned it to him. My questio is: I s that it ? What is the dealer's responsibility in this case ? when he did not ship the watch accoding instructions from the buyer (EMS) whcih was paid for, sending it economy mail instead ? Is it fair that I am asked to share the cost of sending a new watch, when all this episode was due to the dealer's poor shipping management ? I wonder if this is the way it is in this business. The dealer goofs and you lose your money. I think not Your comments are very welcome. Jaime