jmarin.72 Posted December 24, 2011 Report Share Posted December 24, 2011 Ok guys, i need your expert knowledge here Today i purchased a gen longines (pics below) and i got a rather strange problem, first time met at a chrono mvnt Seems that even though the chronograph is stopped and reset the hour counter at 6 o'clock keeps running and hour counting! Any ideas before i hit the AD service? Quote Link to comment Share on other sites More sharing options...
mikellem Posted December 24, 2011 Report Share Posted December 24, 2011 I would take it back to the dealer for replacement... The only think that keep working when the chrono is off is the seconds hand... Not fun when it;s a new watch.. I am sorry ! MM Quote Link to comment Share on other sites More sharing options...
FxrAndy Posted December 24, 2011 Report Share Posted December 24, 2011 It is a fairly simple fix but requires the dial, hands and calendar plate removing. Take it back to the AD and get them to fix it under warentee Quote Link to comment Share on other sites More sharing options...
mikellem Posted December 24, 2011 Report Share Posted December 24, 2011 Andy, the watch is brand new...Why should he have to send it back to the factory? I would demand a new replacement. Now if you purchased it awhile ago,, then the watch has to go back to the factory.... Just my 2 cts. which isn't worth much... MM Quote Link to comment Share on other sites More sharing options...
FxrAndy Posted December 24, 2011 Report Share Posted December 24, 2011 Quite true MM a replacement is warrented, and dont get fobbed off by stupid sales staff who dont know there arse from elbow, the problem lays with with the 12 hour counter brake. Quote Link to comment Share on other sites More sharing options...
mikellem Posted December 25, 2011 Report Share Posted December 25, 2011 Quite true MM a replacement is warrented, and dont get fobbed off by stupid sales staff who dont know there [censored] from elbow, the problem lays with with the 12 hour counter brake. I will tell you Andy, you sure understand how to repair watches!! Lucky Guy. and I am sure you earned it.. MM Quote Link to comment Share on other sites More sharing options...
jmarin.72 Posted December 25, 2011 Author Report Share Posted December 25, 2011 Thanks for the heads up guys!!! I will demand a replacement for sure, i will update you asap my friends. Other than that this is a trully amazing watch, huge (47.5mm!!!) and stands out on the wrist, a real eye catcher. Merry X-Mas !!! Quote Link to comment Share on other sites More sharing options...
mikellem Posted December 26, 2011 Report Share Posted December 26, 2011 Even gens come défective one in awhile... Go for a new watch.. Without any exceptions.. As Andy said.. Don't let these watch salesman persuade you to send for repair. just be tough and stand your ground with the dealer.. I think all we be good in the long run! MM Quote Link to comment Share on other sites More sharing options...
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