laurent965 Posted April 25, 2013 Report Share Posted April 25, 2013 Hello members , I have 2 parcels awaiting payment of charges at parcel force in the UK since the 6 of April. My TD keep saying is agent will take of it but I have been waiting 19 days....I think the charge is too high that why nothing is moving. Do you had any similar experience ?? I Quote Link to comment Share on other sites More sharing options...
whoever Posted April 25, 2013 Report Share Posted April 25, 2013 Customs got your package and now you will have to Pay taxes on import....you will get a letter.....I think Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 25, 2013 Author Report Share Posted April 25, 2013 Well I leave I France , so the agent in the UK of the TD will get it , not me , does it mean they confiscated the packages ? Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted April 25, 2013 Report Share Posted April 25, 2013 Thats a first for me, not seen this before. Sorry I cannot help any though. What is the charge cost, do you know? Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 25, 2013 Author Report Share Posted April 25, 2013 Thats a first for me, not seen this before. Sorry I cannot help any though. What is the charge cost, do you know?Nop I ask the TD , but all he said will take care of it. Somehow I don't believed him , it is way too long I'm waiting 19 days :-( Quote Link to comment Share on other sites More sharing options...
kareem Posted April 25, 2013 Report Share Posted April 25, 2013 Sometimes Parcel force open the parcel coming from china, it happen to me before, my parcel stayed for 20 days. When i recieved it the parcel is already open. I bought a very cheap omega rep in ioffer.com... Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted April 25, 2013 Report Share Posted April 25, 2013 Nop I ask the TD , but all he said will take care of it. Somehow I don't believed him , it is way too long I'm waiting 19 days :-( Give it a few more days. Who's the TD? Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 25, 2013 Author Report Share Posted April 25, 2013 Give it a few more days. Who's the TD?It is PURETIME Quote Link to comment Share on other sites More sharing options...
fraggle42 Posted April 25, 2013 Report Share Posted April 25, 2013 If you bought it with triangular shipping (China > UK > France) and it's stuck in the delivery to the UK leg, then the TD will sort it, and PureTime is a TD here so reliable. Just have patience, the TDs agent will be trying to get the goods out of customs hands and minimise the payment. Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 25, 2013 Author Report Share Posted April 25, 2013 If you bought it with triangular shipping (China > UK > France) and it's stuck in the delivery to the UK leg, then the TD will sort it, and PureTime is a TD here so reliable.Just have patience, the TDs agent will be trying to get the goods out of customs hands and minimise the payment.Well I cross my finger , how long do I wait before I tried to get help the from RWG ? Quote Link to comment Share on other sites More sharing options...
kareem Posted April 25, 2013 Report Share Posted April 25, 2013 I receive my parcel first then after 2 weeks a letter of how much is my custom charge. Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 25, 2013 Author Report Share Posted April 25, 2013 I receive my parcel first then after 2 weeks a letter of how much is my custom charge. But for me I will be the agent of the TD... Quote Link to comment Share on other sites More sharing options...
kareem Posted April 25, 2013 Report Share Posted April 25, 2013 But for me I will be the agent of the TD... Your parcel is in delivery depot so i think its safe now they just waiting for custom charges payment just wait a little bit more my friend. Hope everything will be ok.. Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 25, 2013 Author Report Share Posted April 25, 2013 Your parcel is in delivery depot so i think its safe now they just waiting for custom charges payment just wait a little bit more my friend. Hope everything will be ok..Thanks Kareem I really hope. I have 4 watches worth 1700$ waiting to be send back to Paris. Quote Link to comment Share on other sites More sharing options...
fraggle42 Posted April 25, 2013 Report Share Posted April 25, 2013 But for me I will be the agent of the TD... Sorry my friend, I'm confused now. You say the watches are held up in customs in the UK, and you live in France? Are they being sent "directly" to you, and if so what are they doing in the UK, and why did UK customs even look at them? I would have thought if they were being sent directly to you they would have gone from China straight to France? This is PureTimes part of the forums here:- http://www.rwgforum.net/forum/64-puretime-watches-international/ The chaps username is PureTime, first name Angus. I would send him a PM with your order reference number and politely ask him for an update on the progress of your order. But remember if he's busy trying to get customs to release them, the last thing he will need is a customer sending emails / PMs day after day, so, you know, send a PM / email and wait a week, if no response send another. If it's the same Puretime it will get sorted out though, although the wait can shred your nerves (I waited 3 months for my last order from a TD), especially a large expensive order. Don't forget to post pictures of the watches when you get them! What have you ordered? Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 26, 2013 Author Report Share Posted April 26, 2013 Sorry my friend, I'm confused now.You say the watches are held up in customs in the UK, and you live in France?Are they being sent "directly" to you, and if so what are they doing in the UK, and why did UK customs even look at them? I would have thought if they were being sent directly to you they would have gone from China straight to France?This is PureTimes part of the forums here:-http://www.rwgforum.net/forum/64-puretime-watches-international/The chaps username is PureTime, first name Angus.I would send him a PM with your order reference number and politely ask him for an update on the progress of your order. But remember if he's busy trying to get customs to release them, the last thing he will need is a customer sending emails / PMs day after day, so, you know, send a PM / email and wait a week, if no response send another.If it's the same Puretime it will get sorted out though, although the wait can shred your nerves (I waited 3 months for my last order from a TD), especially a large expensive order.Don't forget to post pictures of the watches when you get them! What have you ordered?Yes in leave in France and the parcel is awaiting payment at parcelforce in the UK. Puretime think its safer to send it 1st to the UK to clear the custom then send the package via Royal Mail. Thanks for the advise I will a PM to Angus , maybe he will speed up thing. Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 26, 2013 Author Report Share Posted April 26, 2013 I tried PM Angus but is PM box is full :-( Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted April 26, 2013 Report Share Posted April 26, 2013 PM a mod, and let them know. Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 26, 2013 Author Report Share Posted April 26, 2013 oura one of the parcel is schedule for delivery at last but the other is not moving. I have hope now <br />This is what I order <br /><br /><br /><br /><br /> 1 Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted April 26, 2013 Report Share Posted April 26, 2013 Fingers and toes cross for you my friend. Quote Link to comment Share on other sites More sharing options...
laurent965 Posted April 26, 2013 Author Report Share Posted April 26, 2013 Fingers and toes cross for you my friend. Quote Link to comment Share on other sites More sharing options...
fraggle42 Posted April 26, 2013 Report Share Posted April 26, 2013 Very nice watches! Wear them well when they arrive! Quote Link to comment Share on other sites More sharing options...
hansmeier Posted April 27, 2013 Report Share Posted April 27, 2013 Good taste laurent, nice pieces you ordered!Wear them in good health mate! Quote Link to comment Share on other sites More sharing options...
laurent965 Posted May 2, 2013 Author Report Share Posted May 2, 2013 Just a quick update , the UK agent of the TD received my parcel since the 29, but I haven't received a new tracking number from the UK to France yet. He is taking is time that for sure. This waiting game drive me nuts.....Ok I'm going to have a glass of wine to chill out Quote Link to comment Share on other sites More sharing options...
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