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TD shipping processing delay?


masmannan

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Hi All,

My TD who I regularly use has changed his shipping method which has basically added an extra week to my DHL/FedEx service.

I'm annoyed as like everyone , I want my Rep quickly and I pay a premium shipping service.

The TD was unsympathetic and didn't appreciate that all elements of the purchasing experience reflects upon the TD.

Anyone else experience shipping processing recently?

Masmannan

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I have had pretty varied luck with all sorts of shipping lately. USPS is crazy. MD2020 mailed two watches back to me last Wed. Priority Mail,I shipped him a movement the same day Priority Mail, he got his package on Friday, I got mine this past Tuesday! Explain that? Same with International, one package gets to the EU in 3-4 days, the next one takes two weeks. Here in the USA, FedEx is using some slowdown shipping methods to keep the prices competitive.I know how you feel!! Sent from my iPad using Tapatalk

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Hi All,My TD who I regularly use has changed his shipping method which has basically added an extra week to my DHL/FedEx service.I'm annoyed as like everyone , I want my Rep quickly and I pay a premium shipping service.The TD was unsympathetic and didn't appreciate that all elements of the purchasing experience reflects upon the TD.Anyone else experience shipping processing recently?Masmannan

First of all, English is not my native language.

Are you saying that your TD changed from DHL/FedEx which you paid for, to some slower courier?

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No. TD is using DHL.

What he explained briefly: that in order to get FedEx/DHL service for $35 he uses an agent. If he didn't use an agent, we would pay $60.

This TD has always been consistently fast. Order on Thursday and get it Monday morning HK to London.

On this occasion I paid Friday, QC Saturday and expected DHL to ship Monday and receive latest Thursday.

When queried for tracking info on Monday: TD advises me my rep was shipped already but unable to provide tracking. But it was shipped. On Thursday TD gives tracking and I check. And DHL tracking tells me they only received my package on that day.

That seriously sucks.

Masmannan

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To be honest. This TD has given up responsibility of the shipping to his agent. So, TD had zero clue and just assumed (wrongly) item was shipped.

Now, there are cheaper TDs I can go to. But previous fast efficient transaction kept me happy.

The TD also stopped accepting PP last month and I still kept faith with TD and used WU.

This situation now gets me to evaluate and try out other TDs.

Masmannan

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