Thanks for that Ive been trying to contact her through the 'contact us' button on her web which was a quick response to take my money, tried 6 times and have just about given up. Will try goldmetal now & see how I go. My 2nd & 3rd attempt tried to dangle the more orders carrot,which was gen. but after that I may of got a bit nasty. As I have mentioned I was pleasantly surprised by the overall apperance, weight & detail when I opened the package. I'm sure a was just unlucky & if/when we resolve this I have a few already picked out. My instant concern was the return customs visits. I noticed like a blue tape over all the "important" bits, does anyone know if this is simply protection or does it help it get through or is there any tips for this. I guess I don't have that to worry about yet if at all