I wrote a review on repgeeks a rep AP (big) box i received from aoobuy.com. I went so far as to say i received constant email replies from Helen and that the box arrived within 7 days of shipping. Very fast. Box came, outer box had some damage to two corners and the wood box, though very beautiful as far as the wood, had chipping where the lid meets the bottom and the "lock" didn't function at all. I get an email last night from "Steve" in China who works for the company. He offered to send me a replacement, all i had to do was pay $40.00 for shipping it, as it's big and heavy.
Oh, wow, what a deal. Considering shipping was only $20 the first time they sent me the box. Idiot me offers to pay him $20 to ship me another box. He goes down to $30. I tell him $20, again, that's it and i shouldn't be offering even that. He comes back with $30, sorry.
He's always nice btw, never a jerk. I basically email him back telling him no deal, i shouldn't pay anything at all since it's my who caused the damage. And by the looks of the damage, the wood box damage was caused prior to shipping. The outer box was most likely caused by poor packaging as there was no buffer between the mailing box and the outer/inner boxes packaged inside. I informed him that i would write a review on this site and RWG - not because I'm an a$$, but because i think people should know that this is how aoobuy works.
So, that's my story. And i'm filing a claim with paypal. I shouldn't be out any money at all for damage that isn't my fault. Am I wrong? I certainly shouldn't be asked to pay for return shipping of the box, then I'm out more money. Am I being an a$$?