Chris, your open communication on the forum is great and very much appreciated. However, I must say that what has impressed me the most in my dealings with all of you (Chris, Patrick, and Seri) is the one-on-one communication and status updates I have received regarding my orders, which by the way, have been flawless thus far. The ease of the new website with all of the account status options made my experience (shopping, buying, very short waiting, and then receiving) all that much more informed and enjoyable. Thank you!
Here's looking forward to many more pleasurable experiences