RedSoxMan Posted July 3, 2009 Report Share Posted July 3, 2009 (edited) Sending my 024 F off for a few things since the movement is running fast (it's under warranty, since it was fully serviced this year by the prior owner). I might replace the bezel, since I hear they're pretty cheap. I've heard it can take a while to get service--at least that was the case a year ago. Anyone sent them a Pam lately? Will they give you back replaced parts (i.e. can I get the old bezel back--or do they keep it.). Any wisdom on this appreciated. RSM Edited July 3, 2009 by RedSoxMan Quote Link to comment Share on other sites More sharing options...
rnewbie Posted July 3, 2009 Report Share Posted July 3, 2009 I just sent one on my PAMS in. Minimum 8 weeks. And they will definitely keep your old bezel. Quote Link to comment Share on other sites More sharing options...
kbiz Posted July 3, 2009 Report Share Posted July 3, 2009 Probably should remove bezel first... the bezel can definitely get knocked off... Quote Link to comment Share on other sites More sharing options...
projectologist Posted July 3, 2009 Report Share Posted July 3, 2009 Probably should remove bezel first... the bezel can definitely get knocked off... If the bezel is removed prior make sure to include it with the watch when shipped. They only replace parts they get, not that are "lost" (unless an AD vouches for you). 8 weeks is pretty much the average turnaround time. Quote Link to comment Share on other sites More sharing options...
cc Posted July 3, 2009 Report Share Posted July 3, 2009 MOST IMPORTANT!! Unless you don't care of course, is the tritium pearl. I would hate to have the dial/hands not match with a Superlume pearl...... Quote Link to comment Share on other sites More sharing options...
projectologist Posted July 3, 2009 Report Share Posted July 3, 2009 MOST IMPORTANT!! Unless you don't care of course, is the tritium pearl. I would hate to have the dial/hands not match with a Superlume pearl...... The tritium will pearl will definitely be lost with a bezel replacement. Quote Link to comment Share on other sites More sharing options...
bruce79 Posted July 3, 2009 Report Share Posted July 3, 2009 Keep the original bezel on the watch...they will not return the original to you if you have it replaced. If anything...just have them tighten it up. Quote Link to comment Share on other sites More sharing options...
RedSoxMan Posted July 3, 2009 Author Report Share Posted July 3, 2009 Damn bastards; sound like they're onto our shenanigans... thx for the advice, everyone. I think the pearl is already superlume (as are the hands.). Must have been replaced by prior owner. The T-Dial I'm going to protect with my life. I'll let you guys know what transpires. RSM Quote Link to comment Share on other sites More sharing options...
projectologist Posted July 3, 2009 Report Share Posted July 3, 2009 Keep the original bezel on the watch...they will not return the original to you if you have it replaced. If anything...just have them tighten it up. Can't be tightened up... I tried that. What causes it to get loose is the plastic insert with teeth that wears down. Rather than replace just that, they replace the entire bezel unit. Quote Link to comment Share on other sites More sharing options...
ubiquitous Posted July 3, 2009 Report Share Posted July 3, 2009 They retain parts to keep a tight grip on their parts distribution. Part of it, I'm sure is to also counter the franken builders and the sort to a certain degree, but their larger concern I believe is to control the parts market (i.e. keeping secondary and used parts markets to a minimum) and price compression levels. i.e. if you want genuine parts for your genuine Panerai, the only option is through the Panerai Service Center; taking the watch to a 3rd party source will not net the same results. Rolex did the same, cutting off many independent watchmakers from being able to obtain parts, etc. by closing accounts over time. Quote Link to comment Share on other sites More sharing options...
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