AeroMike Posted April 12, 2010 Report Share Posted April 12, 2010 Well, I searched for any pervious posts but could not find out the info I was looking for so I am starting this one. I need to send my rep back to the dealer because of a loose part inside. No worries as the dealer has always been quick to respond and he wants me to send it back. My question is in the USA what service has others used to mail this? The way I am understanding it, I am to mail it to China using airmail registered only. It goes on as saying not to use Fedex, UPS, DHL, or TNT. So I guess I use the USPS then huh? I know this is going to be expensive to mail it but I can hear a part sliding around as if it came loose or broke off. The watch works fine other then that noise it makes but it does leave a big black mark on my wrist after wearing it. thanks for your time, Mike Link to comment Share on other sites More sharing options...
woody Posted April 12, 2010 Report Share Posted April 12, 2010 US regular mail or US registered mail only. I'd recommend registered, because you'd have a tracking number. And USPS does a good job on registered mail I'd say. Link to comment Share on other sites More sharing options...
scotch Posted April 13, 2010 Report Share Posted April 13, 2010 I sent one back to Josh today because it was running around 15 minutes faster an hour. Josh is very nice and replied instantly for resolving this issue, I like the way he handling the problem. Anyway, I took the watch with the box to USPS and was going for a international flat rate small box with additional registered mail service. The total should be something around 25 USD (from California). The lady at USPS insisted that I cannot send it with the flat rate box, and she suggested me to do it in express mail. So I paid 30 bucks for the express mail with tracking number. Hope this helps. Link to comment Share on other sites More sharing options...
maxman Posted April 13, 2010 Report Share Posted April 13, 2010 I have had to send two reps back. US registerd Is the perferd method of delivery. I think mine were between $10.00- 12.00 to send back, good luck Mike (ps) I dont get the big black mark on your wrist comment, something wrong with the strap? Link to comment Share on other sites More sharing options...
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