Return etiquette?

[Ektelon]

Hi all,

I purchased an Ebel from one of our dealers. The first one sent was the wrong watch. I sent it back and received another (correct) watch. This took about 2 1/2 months. I received it the middle of November. I have not worn the watch often but am now having issues with it. The rotor seems to be "banging" back and forth and the watch does not stay wound. You can literally hear the rotor from across the room. I have done a search on the forums and have not found a definitive repair. Is this something that should be sent back or do I just "eat" the cost of this one? I know it has been 5 months but I would think it would last a bit longer than that. Am I being naive? I just purchased two more watches from the dealer last week.

Thanks for any input,

[redwatch]

That's the issue with the A7750 a lot of times. No matter which one you get, you are never guaranteed that it will work for long. Best bet is to pay to have it properly serviced and then it should give you years of reliability.

[freddy333]

I would extend Red's comments to include any movement in a rep watch. These are all used or unserviced &, like any mechanical engine, they require regular maintenance. So, if you want to avoid premature death, it is a good idea to have your new rep serviced upon receipt.

[Ektelon]

Thanks for the replies guys. I have not been able to find someone to work on these replicas. Any ideas?

[Dave123]

Actually the current A7750 has a fine track record imo.

Over the years i have had a couple watches die on me,taken to my local watchsmith,up running in a couple minutes. Dirt in a gear or a drop of oil...etc,minor stuff but common.

Look for a watchsmith in your phone book and stop by with it,you might find its an easy fix as well. If you find one you are happy with,do take any future purchases to him for a checkup when you get it,doesn't hurt. Good luck.

[Flashman]

Sounds like a loo

se rotor, very common issue. Just open the case back to check. It could be as simple as tightening it with a screwdriver (gently) until it is in place and able to wind the movement.

[Ektelon]

Thanks guys, I will give both of those a shot starting with Flashman's idea.

I appreciate the help.

[panerai153]

With every rep I have ever bought, I factor in two things in addition to the cost of the watch. The first is a full service, the second is re luming the hands and dial markers. The second is not essential, just makes the watch a tad more authentic. The first is definitely essential. Watch movements are engines, and they depend on clean parts and proper lubrication just like the engine in your car. Replica watches come to you with the equivalent of an auto engine with oil that hasn't been changed for 50,000 miles! Filthy dirty and full of sludge. Bulk movements may sit in trays unsealed and uncovered for a long time, filling up with dust and anything else the settles on them. They are taken off the shelf and shoved into cases and sent out. It's a wonder any of them run with any degree of accuracy at all.

[Ektelon]

Great point. What have you all discovered was an average cost of a service?

[Ektelon]

Thanks Flashman. I opened the case and noticed a small blue screw that wasn't tightened correctly. It wasn't the rotor screw but one underneath that was stopping the weight from travelling all the way around. That was the clunking sound. A little time consuming but an easy fix.

Thanks again for all the advice.