yokohama Posted January 9, 2016 Report Share Posted January 9, 2016 Hey everyone,I tried to make my first order on ToroBravo's website. When I put in my debit card and pressed submit, I got declined. I rewrote my number and resubmitted and got declined again. I thought I probably got declined because they dont accept debit cards. When I opened my gmail I found 2 order confirmations! It says my order was submitted and it will undergo payment needs processing. I dont want to spend 500+ on watches. I emailed ToroBravo asking to fix this. Do you think they will help me out, or am I screwed? It did say there was an error, this shouldnt be my fault! Thank you. Quote Link to comment Share on other sites More sharing options...
15400 Posted January 9, 2016 Report Share Posted January 9, 2016 He will fix your issue for sure. Inviato dal mio iPhone utilizzando Tapatalk Quote Link to comment Share on other sites More sharing options...
kernow Posted January 10, 2016 Report Share Posted January 10, 2016 Toro is very good. He should fix the issue. If he has to refund you it could take a little while though for it to appear in your account. Also, I have heard that sometimes you get a little less back due to fluctuations in exchange rates etc. Quote Link to comment Share on other sites More sharing options...
yokohama Posted January 10, 2016 Author Report Share Posted January 10, 2016 I just used the Contact Us tab and sent him an email that way. Will that be sufficient? Quote Link to comment Share on other sites More sharing options...
Nightwatch Posted January 10, 2016 Report Share Posted January 10, 2016 Take it easy, Toro will sort it out, most probably he will contact You in 8 hours from now. It may well be Your CC was even not yet charged and he just sends You payment instructions. Quote Link to comment Share on other sites More sharing options...
UmpaHimself Posted January 11, 2016 Report Share Posted January 11, 2016 Also remember the time in China is probably far off from where you are. Have patience though, he will get back to you. Quote Link to comment Share on other sites More sharing options...
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