Guest TTK Posted January 29, 2007 Report Share Posted January 29, 2007 (edited) Because of the earthquake that took place here in Asia last year....whilst they are still repairing the fibre optic undersea cables.......connections have been very slow.....and sporadic......sometimes you can get logged on....and sometimes not.....e-mail download to a client can be tortuous......the indicator telling you that it is downloading 3 of 84 e-mails....and sitting for 10 mins at a time......so to help alleviate the situation....Admin has very kindly added a sub section to my dealer section...specifically for members who have an issue at hand....whether it be a watch that hasn't arrived.....a replacement ...repair...or whatever......I ask customers to put a post there.....which I am more likely to see.....every time I log on.....I click 'view new posts'......so I'm more likely to see it there than waiting for e-mails to download....it's also proof against e-mails not arriving.....getting lost in junk folders....etc etc......if you post it there....it's irrefutable proof that you have communicated with me.....a real benefit for both parties. Please.....no discussions from ANYONE who has no issue at hand with me.....no snide comments....no congratulations.....no reveiews.....anyone posting without due cause or good reason will have their posts deleted......this is intended to speed up and improve communications with customers......IT IS NOT FOR ENQUIRIES.......! I will moderate the section and communicate with anyone posting there.....please do not be surprised if after you have posted ...you do not see your post.....I will see it.....and act accordingly....! regards TTK Edited January 29, 2007 by TTK Quote Link to comment Share on other sites More sharing options...
elprimerozen Posted January 29, 2007 Report Share Posted January 29, 2007 Thats 100% nice and correct. Quote Link to comment Share on other sites More sharing options...
gran Posted January 30, 2007 Report Share Posted January 30, 2007 ......IT IS NOT FOR ENQUIRIES.......! Exellent now you will be able to delete posts too...like the granulator once did...this will make you kind of an moderator wont it . You will love it. Quote Link to comment Share on other sites More sharing options...
flavor flav Posted February 1, 2007 Report Share Posted February 1, 2007 neil you are in asia?? i thought scottland. good idea on the support section. Quote Link to comment Share on other sites More sharing options...
Admin Posted February 2, 2007 Report Share Posted February 2, 2007 This option is of course open to all dealers. If you want your own support area, just contact me. Quote Link to comment Share on other sites More sharing options...
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