montydog Posted April 5, 2007 Report Share Posted April 5, 2007 Hi everyone, I've just ordered my second rep, a Daytona 2001 model with the 7750 valjoux and seconds @ 6 from one of the dealers recommended by many on here for the excellence of his service. I'm aware of the potential pitfalls with this movement in this rep but I've bought it anyway because I like the watch so much. My question is, what level of aftersales service should I expect if it stops running or runs eratically and what period of time should I expect this service to cover? Obviously, if it's not working when I get it, I can expect a replacement but what about 2 months down the road or 6 or 12? As I'm new to this, I'd appreciate some advice on what is reasonable to expect. Thanks in advance montydog Link to comment Share on other sites More sharing options...
eunomians Posted April 5, 2007 Report Share Posted April 5, 2007 Hate to put it in such terse terms but: You should expect nothing if the seller did not try to discourage you from your purchase. Link to comment Share on other sites More sharing options...
freddy333 Posted April 5, 2007 Report Share Posted April 5, 2007 I would ask the seller what his return and service policy is. Most sellers will note what the warranty period is somewhere on their website and this is what I would base your sale on. In most cases, warranties are 3 months. After that, you are usually on your own. Some dealers may still offer repair services, but you will need to pay for the service. I have 2 secs at 6 watches with Asian 7750 movements and 1 of them is almost 2 years old. With the exception of the 'twitchy' second hand (subdial at nine) that all of the seconds at 6 Asian 7750s seem to have, it runs well and keeps good time. But I do not wear these watches daily, nor do I play with the chrono functions often. The newer one stopped running 48 hours after I received it (the watch spent the entire time just sitting on a table (I test every watch for 48 hours before removing the wrapping or wearing it)). The seller asked me to return the watch to his watchmaker in China and it was returned a few weeks later and has been running well ever since (1 month and counting). Link to comment Share on other sites More sharing options...
jfreeman420 Posted April 5, 2007 Report Share Posted April 5, 2007 I generally don't expect any after sale sevrice if the watch doesn't arrive DOA. If it is running for more than 3 days straight they will usually be fine. After that I don't bother with returning although i have had good luck with only one asia 7750 dying on me. Link to comment Share on other sites More sharing options...
dec Posted April 5, 2007 Report Share Posted April 5, 2007 Get the extended 5 year service warranty. If anything goes wrong they send a new watch to your door, delivered on a velvet cushion by a man in white gloves. Link to comment Share on other sites More sharing options...
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