Dear Mr. Tucker,
I will be honest. You have been scammed. The watch you purchased would probably run around 200 dollars (if it indeed is any type of Swiss ETA) or 50 dollars (if its a Canal street replica). You said it looked quite nice, may be an ETA...Best Swiss is a scam site, they run tons of them (even fake review websites). They have no customer service, they are fraudsters, believe me.
Anyway, its a shame this happens. Buy one off the dealers here and have customer service right through the end 99% of the time.
Don't ever buy there again.