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Sadly PureBAGS (presumably from Puretime) scammed me


turboGUATE

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Hey folks,

This is a sad day for me when everything came to write this post. Long story short: I bought from PureBags a bag on Dec. 2nd and still have yet to receive anything! No money, no bag and so far no response. But here's the complete deal:

On Dec. 2nd of last year, I ordered a nice Hermes bag for my wife's birthday just right before Christmas. I chose PureBags since I have bought many watches from Angus (Puretime) and my experience was always a good one. Also I was directed to the PureBags site directly from his webpage. So what could go wrong? For me it was a done deal.

However, they took like forever to send me a tracking number. When they finally sent it, the tracking site said the item was stuck in Hong Kong and never left. So when I insisted on this situation, Tony at PureBags told me the shippers site was having problems, but the item was already on it's way... so after many emails coming back and forth, Christmas passed and on Dec. 28th I receive an email from Tony telling me that the item was seized by customs in my country and that there is nothing they can do other than me paying for another bag for them to ship it. I was freaking mad! How fresh from them to ask me to pay again for an item I did not receive! It's not the first time I buy from Asia, and is not the first time to have trouble with customs.

But the most funny part is that the shipping company sent back the item to them! Knowing this, they agreed to resend the bag to me for a second time and this is the day I have yet to receive anything. When I asked again for a tracking number, they sent me one that is not working or to be found by any tracking site. And now they don't even answer my emails!

People, I sincerely don't know what happened to Angus, but this is not what I expected from a long trusted seller.

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From my point of view, it seems like Angus hired some people to help with the work, but they are not very good.

When something goes wrong, his workers tell you to go to hell, and you have to contact The Man directly to get satisfaction.

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